Senior Loan Closer
TowneBank · Raleigh, NC · 3 wk ago
On-siteFinanceFull-time
Key Responsibilities
- Prepares all loan documents for signature, verifies the accuracy of the loan files, and ensures the file has all completed documents prior to closing.
- Ensures loan closing is progressing while working with the cross-functional team of Bankers, Credit Administration, Commercial Relationship Specialists.
- Prepares and executes the transfer of lender funds for disbursement.
- Collaborates with borrowers, title companies, and/or attorneys to schedule closings, prepares documents, and reviews instructions, as necessary.
- Provides the customer, bankers, credit administration, CRS, and borrower’s attorney with timely and periodic status updates of the loan application.
- Collects required documentation from applicants and follows up on missing items.
- Establishes, maintains, and updates files, databases, records, and/or other documents for recurring internal reports.
- Reviews underwriting conditions and works with the underwriting to clear the loan for closing.
- Orders all necessary documents needed for the loan.
- Ensures that all customer files are complete and in compliance with all applicable state and federal regulations and internal loan policies.
- Ensures customer privacy, security of loan files, and appropriate staff access.
- Prepares denial letters and cancels files when necessary.
- Maintains a pipeline report and notifies management of status as needed.
- Performs scanning and indexing of documentation for loans and credit files as needed.
- Adheres specifically to all bank policies and procedures, federal and state regulations, and laws.
- Has responsibility for following regulatory requirements, including those pertaining to the Bank Secrecy Act (BSA), anti-money laundering (AML), customer identification program (CIP), and OFAC, to assist in the identification, detection, and deterrent of money laundering or other unlawful activities.
- Performs other duties as assigned.
General Qualifications
- A high school diploma or equivalent required.
- An associate or bachelor’s degree in a related field is preferred.
- 2-4 years of experience in loan operations.
- Knowledge of loan products, guidelines, and documentation requirements is required.
- Knowledge of computer systems as they relate to bank lending activities, including Microsoft Office Suite to include Word, Excel, and Outlook, is necessary.
- Experience managing multiple tasks while delivering the highest level of customer service with minimal supervision.
- Organized and detailed-oriented.
- Strong verbal and written communication skills.
- Ability to handle unusual circumstances to alleviate obstacles and proceed with timely loan closing.