Senior Living Sales Counselor

About the role

The Senior Living Sales Counselor assists older adults and their families in finding suitable community living options, including independent living, assisted living, memory care, and skilled nursing. This resident-first role requires compassion, integrity, strong communication skills, and a consultative approach to support a welcoming move-in experience and achieve occupancy goals.

Responsibilities

• Build relationships with prospective residents and their families
• Listen to goals and needs of older adults and family members
• Respond to inquiries about community living options
• Coordinate tours of the community
• Follow up with families throughout the decision-making process
• Maintain accurate records of interactions and progress
• Collaborate with community teams to ensure smooth transitions

Qualifications

• Compassion and integrity in working with older adults
• Strong communication and interpersonal skills
• Consultative, resident-first approach to sales
• Ability to support a welcoming move-in experience
• Drive to achieve occupancy goals

Benefits

• Opportunities for professional growth within a mission-driven organization
• Focus on enhancing seniors' quality of life
• Collaborative team environment across senior living and healthcare