Senior Litigations Claims Examiner

Essential Functions and Responsibilities

• Establishes accurate reserves in timely fashion.
• Determines verification and scope of coverage.
• Handles all complicated litigation and ensures trial preparation with attorneys.
• Attends mediation and settlement conferences.
• Analyzes insurance contracts.
• Communicates with the public.
• Maintains an appropriate diary date on files under direct supervision.
• Ensures that a file is proceeding towards a prompt, fair and equitable claim settlement.
• Directs responsibility for supervision of all subrogation and arbitration handling.

Requirements

• 10 years experience in casualty claims.
• Knowledge of MS Office.
• Prior supervisory experience helpful.
• Basic knowledge of various applicable state law systems.
• Strong understanding of the litigation process.
• Above average reading comprehension and math skills.
• Ability to deal with a variety of personalities.
• Ability to handle difficult situations, including upset policyholders in a courteous and professional manner.
• Experience controlling expenses.
• Proficient negotiation skills.
• Strong oral and written communication skills.
• Strong analytic skills and ability to pay close attention to detail.
• Strong customer service skills.
• Ongoing training through the Insurance Institute of America.
• College degree preferred.

Physical Requirements

• Ability to hear.
• Ability to speak clearly.
• Ability to write.