Senior Library Services Associate (4:30 pm to 1:00 am)

The Access Services Assistant supports the Course Reserves and A/V Equipment Reserves operation of the library by assisting in processing materials for students, faculty, and staff. This position supervises the Access Services Information Desk of the UNF Library.

Responsibilities

• Supervises the Access Services Information Desk and may include responsibility for the supervision of the library facility.
• Provides customer service based on University, Library, and departmental policies and procedures, library systems and their use, and library collections.
• Accesses and maintains confidential student/employment records.
• Troubleshoots procedural and system-related problems on behalf of library users.
• Monitors the library’s security system and other security and safety matters involving the library building, collections, computers, operational concerns, and closing the facility as scheduled.
• Maintains knowledge and skills necessary to implement current department and Library-related policies and procedures.
• Provides public service and access to library materials and information in a courteous, positive, and proactive manner.
• Regularly interacts and communicates with UNF faculty, staff, and student users.
• Staffs the library during weekend service hours when support and staffing are limited.
• Processes course reserve requests for library- and faculty-owned materials; retrieves, adds, and removes reserve materials; notifies faculty upon completion; and ensures compliance with copyright, library, and university policies.
• Manages requests for library-owned audiovisual equipment by students, faculty, and staff; prepares equipment for checkout; maintains accurate availability and holdings records; communicates availability to requestors; and ensures compliance with applicable policies and procedures.
• Responds to departmental and patron inquiries; processes applications for library privileges; manages hold and recall transactions; and handles the receipt and return of library materials.
• Circulates library collections, including course reserves, interlibrary loan, and UBorrow materials, using established policies and workflows.
• Provides bibliographic assistance, directional support, and library and campus referrals to users.
• Assists in training and supervising student assistants; assists with stack maintenance; and instructs patrons in the use of library equipment and technologies.
• Works on special projects as assigned.
• Participates in library-sponsored events.
• During declared campus emergencies, may be required to perform specific job-related duties at a designated off-campus location or place of residence.

Requirements

• High school diploma and 4+ years of relevant experience.
• Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a Responsible Employee pursuant to their role under Title IX and must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse.