Senior Service Associate 10am-6:30pm

Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. The primary component of our Healthcare team is order fulfillment, including receipt of priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support. Our healthcare team members provide an important service for the world’s medical devices, testing equipment, pharmaceuticals and more. Speed, consistency, flexibility and visibility are delivered to our clients through our customer-first approach. For us, it’s more than a package, it’s a patient.

Responsibilities

• Lift up to 70 lbs
• Work at heights of up to 28 feet using powered equipment such as order pickers
• Utilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand-up forklifts, high-lift reach trucks, and order pickers
• Utilize radio frequency (RF) scanners to electronically perform warehouse activities
• Perform all tasks using defined job processes with a high level of accuracy with minimal supervision
• Utilize computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process, and inventory control
• Ensure transaction accuracy along with safety and quality compliance
• Work in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spaces
• Manage the delivery or deployment of contracted services to customers to ensure SLAs (service level agreements) and KPIs (key performance indicators) are met or exceeded
• Support business products by collaborating with vendors, customers, and other internal support groups
• Handle daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, and profitability
• Perform a variety of financial activities including forecasting, allocations, adjustments, and creating annual business plans to meet business unit and corporate initiatives
• Retain and strengthen customer relationships, which may include face-to-face customer service
• Identify and recommend opportunities for improving efficiency, effectiveness, and capabilities of the operation
• Provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network

Requirements

• Legal right to work in the U.S.
• Successful completion of background check and a drug screen
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Benefits

• Excellent weekly pay
• 401(k)
• Medical, dental, and vision benefits after waiting period

Employee Type: Permanent