Senior Learning & Development Specialist - Training & Development Spec 4

Job ID: 97844 | Agency: Children Youth & Families Dept | Location: St. Paul, Minnesota | Telework eligible (50% on-site required) | Full-time, Unlimited | Salary: $35.30–$52.35/hour ($73,706–$109,306 annually) | Bargaining Unit: MAPE (Unit 214) | FLSA: Exempt (Administrative) | Connect 700 designated

About the role

The Senior Learning & Development Specialist serves as a learning and development strategist and designer on the Employee Experience Team. This position is responsible for developing, delivering, and evaluating complex, agency-wide training programs that strengthen leadership capability, workforce skills, and organizational effectiveness. Working in partnership with the Director of Employee Experience, the incumbent contributes high-level expertise to agency training strategy, designs major leadership and professional development initiatives, and provides advanced organizational learning and facilitation services to support effective teams and managers. The position develops comprehensive learning solutions and evaluates their impact to enhance DCYF’s employee development environment and advance equitable, accessible, and culturally responsive learning experiences across the agency.

Responsibilities

• Develop, deliver, and evaluate complex agency-wide training programs
• Strengthen leadership capability, workforce skills, and organizational effectiveness
• Contribute high-level expertise to agency training strategy
• Design major leadership and professional development initiatives
• Provide advanced organizational learning and facilitation services
• Develop comprehensive learning solutions and evaluate their impact
• Advance equitable, accessible, and culturally responsive learning experiences

Minimum Qualifications

• Three (3) years professional training and development experience in designing and delivering training, requiring thorough needs assessment, establishing strong learning objectives, developing multiple delivery methods, developing content, and evaluating effectiveness
• At least two (2) years of the above experience providing supervisor, manager, and leadership training and development
• History of working with organizational leadership and business partners, identifying effective solutions to meet a variety of employee development needs and requirements
• Experience conducting organizational or workforce learning needs assessments and translating findings into learning strategies, programs, or development plans
• Experience creating visually polished, well-designed training materials and learner resources (digital and physical) using Microsoft Office Suite and related tools, including integration of graphics, images, and multimedia
• Technology fluency in digital learning tools, such as e-learning authoring tools (Articulate Storyline/Rise preferred), collaboration platforms, virtual/hybrid training platforms
• Ability to manage multiple projects and collaborate with cross-functional teams, including vendors and government agencies
• Strong interpersonal skills working with staff, trainees, subject matter experts, organization leaders, and diverse audiences
• A Bachelor’s degree in Human Resource Development, Organizational Development, Instructional Design or other closely related field may substitute one (1) year of experience

Preferred Qualifications

• Master's degree or higher in Human Resource Development, Organizational Development, Instructional Design or other closely related field
• Demonstrated understanding of the challenges of supervision, and exposure to principles of effective leadership, gained through experience in supervising or leading the work of others
• Experience designing and implementing leadership and management development programs at a department-wide level, including competency frameworks, learning pathways, and multi-year development plans
• Experience developing workforce or digital skills training, such as communication, collaboration, conflict resolution, team effectiveness, and Microsoft 365/digital fluency programs
• Experience working with Health and Human Services programs
• Variety of experiences working effectively with others from different backgrounds and