Senior Learning & Development Specialist

About the role

We are looking for an experienced and engaging Senior Learning and Development Specialist to design, deliver, and evaluate impactful learning programs that support organizational goals and employee growth. This role requires strong expertise in facilitation, performance consulting, E-learning development, and the ability to work cross-functionally to identify learning needs and scalable solutions.

Responsibilities

• Design and implement training programs using adult learning methodologies
• Facilitate engaging in-person and virtual learning sessions, and provide ongoing updates to training methods and curriculum
• Create content for instructor-led training (ILT), virtual instructor-led (VILT), e-learning, microlearning, and blended learning programs
• Create job aids, learning guides, assessments, and performance support tools
• Develop and maintain course outlines, storyboards, design templates and style guides
• Oversee and develop supervisory courses to be implemented throughout the agency and track annual supervisory training requirements
• Collaborate with Subject Matter Experts to identify skill gaps and recommend learning solutions
• Collect data to support learning initiatives and staff training requirements
• Perform needs assessments agency-wide for new training idea implementation
• Maintain and create relationships with facility training liaisons and facility staff
• Administers Learning Management System including content structure and naming conventions and maintains deep knowledge of how it interfaces with authoring tools
• Align learning strategies with organizational goals, talent development initiatives, and competency framework
• Gather learner feedback and performance data to improve content, delivery methods, and outcomes

Preferred Qualifications

• Bachelor’s degree in Instructional Design, Education, or related field
• 3+ years of experience developing training programs or E-learning courses
• Project management experience
• Knowledge of leadership development, coaching, or succession planning frameworks
• Proficiency with course authoring tools, Articulate 360 Suite and Adobe Creative Cloud
• Knowledge of SCORM and course accessibility standards
• Knowledge of adult learning methodologies

Minimum Qualifications

• Bachelor’s degree and one year of experience in education or training plus one additional year of qualifying experience in software applications used for rapid development of training materials and online courses
• An equivalent combination of education and experience, substituting one year of qualifying experience for each year of the bachelor’s degree and one year of experience in education or training plus one additional year of qualifying experience in software applications used for rapid development of training materials and online courses
• A master's degree in adult education or human resource development plus one additional year of qualifying experience in software applications used for rapid development of training materials and online courses