Senior Learning & Development Manager, Enterprise Capabilities

THE WORK

Ripple is building a Learning & Development function that operates like a strategic business partner. As the Senior Learning & Development Manager focused on enterprise capabilities, you’ll lead the programs and initiatives that shape how every Rippler works, starting with AI fluency, evangelizing and embedding learning and cultural frameworks, managing our team onsite practice, and working with partners to identify the next capability gaps for Ripple.

AI Fluency and Adoption

• Lead the evolution of AIQ, Ripple's AI literacy program, from the current foundational self-paced experience to a comprehensive, multi-format learning ecosystem.
• Run live AI demos, facilitate workshops, and serve as a visible, credible voice for real-world AI usage at work.
• Build AI-powered tools and experiences that solve actual performance and career growth problems using Claude and other AI solutions.
• Develop AI builds that advance learning and development's own capabilities and tools including our individual development plans, AI coaching, and more.
• Support hackathons and innovation events; be one of the go-to people for people to understand what AI can actually do for their job.

Evangelize Learning and Cultural Frameworks

• Own the strategy for making the Real Colors framework a genuine cultural staple at Ripple by weaving it into core programs, manager conversations, and onboarding experiences.
• Ensure Ripple’s values are centered in our company-wide programs and drive cohesion across multiple business lines globally.
• Drive understanding of Ripple’s product line across the organization and uncover where Product training can help align business units and drive the One Ripple mission.
• Champion Ripple's learning ecosystem from the Professional Development Stipend to platforms like LinkedIn Learning, Coursera, O'Reilly and more.

Facilitation, Onsites, and Coaching

• Manage the intake and triage process for team onsite requests. You won't facilitate everything, but you own the process and the quality bar.
• Collaborate with the learning and development team to design and deliver experiences that advance performance, build strong trust and relationships, and get stuff done.
• Facilitate live and virtual sessions across all levels with the kind of presence that makes people want to stay in the room.
• You will coach individuals and leaders in a 1:1 or small group setting to help better understand their needs and deploy solutions to support their growth and performance.

Enterprise Capability Strategy

• Partner with the Director of learning and development, HRBPs, and business leaders to identify company-wide skill gaps and design solutions that move the needle.
• Conduct needs analysis, develop learning strategies, and communicate plans to senior leadership with clarity and conviction.
• Build enablement resources, workshops, Confluence pages, Rise modules that are clean, actionable, and actually get used.

WHO WE ARE

• Do Your Best Work: Opportunity to build in a fast-paced start-up environment with experienced industry leaders, a learning environment where you can dive deep into the latest technologies and make an impact, a professional development budget to support other modes of learning, a thriving culture where every employee is a respected, valued, and empowered part of the team, in-office collaboration for moments that matter, bi-weekly all-company meetings, and more.
• Take Control of Your Finances: Competitive salary, bonuses, and equity, competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support, employee giving match, mobile phone stipend.
• Take Care of Yourself: R&R days, generous wellness reimbursement and weekly onsite & virtual programming, generous vacation policy, industry-leading parental leave policies, catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.