Senior Learning Consultant - Instructional Design

About the role

The Senior Learning Consultant-Instructional Design leads the design, development, implementation, and continuous improvement of high-impact learning solutions that enable organizational performance and support Desert Financial Credit Union's strategic objectives.

Responsibilities

• Collaborates and consults with key stakeholders, Subject Matter Experts (SME), and Learning and Development (L&D) management on the design, development, implementation and evaluation of learning strategies and projects.
• Partners closely with business leaders, subject matter experts (SMEs), project teams, and Learning & Development colleagues to create engaging, learner-centered experiences across instructor-led, virtual, digital, AI-enabled, and blended learning environments.
• Serve as a strategic learning consultant by conducting performance and learning needs analyses and recommending learning and non-learning solutions that improve employee performance and business outcomes.
• Translate business requirements into measurable learning objectives and performance outcomes, incorporating innovative instructional strategies and emerging technologies where appropriate.
• Lead multiple complex learning initiatives simultaneously by establishing project plans, managing scope, facilitating stakeholder collaboration, and delivering high-quality learning solutions on time and within project expectations.
• Evaluate and continuously improve curriculum and learning experiences through learner analytics, business performance metrics, stakeholder feedback, and evaluation methodologies.

Requirements

• Bachelor's Degree in Instructional Design, Education, Learning Technologies, Organizational Development, Human Resources, Communications, Psychology, or a related field required.
• Master's Degree in Instructional Design, Adult Learning, Organizational Development, Industrial/Organizational Psychology, Education, or a related discipline preferred.
• 7 + years of progressive instructional design experience in a corporate learning environment, with a track record of designing multi-modal learning solutions (instructor-led, virtual, digital, blended), consulting with business leaders, managing complex projects, and applying adult learning principles to evaluate learning effectiveness required.
• 3+ years experience supporting leadership development, sales, compliance, operational, or technology learning programs — ideally within financial services or another highly regulated industry required.
• 2+ years experience mentoring instructional designers, leading enterprise learning initiatives, and driving adoption of innovative learning technologies and AI-enabled solutions, along with strong facilitation skills required.
• Expert knowledge of adult learning, instructional design, learning experience design, and performance improvement, with the ability to leverage AI-enabled tools to create effective, engaging, and compliant learning solutions required.
• Advanced proficiency with instructional design technologies, learning management systems, multimedia development tools, Microsoft 365, and generative AI platforms to enhance learning design, content development, and workflow efficiency required.
• Exceptional written, verbal, visual, facilitation, and presentation skills with the ability to translate complex information into clear, engaging learning experiences and communicate effectively with diverse stakeholders required.
• Strong consulting, relationship-building, and stakeholder management skills with the ability to influence decision-making and identify innovative learning and AI-enabled solutions that drive business performance required.
• Excellent project management and organizational skills with the ability to lead multiple complex initiatives, manage competing priorities, and deliver high-quality learning solutions on time required.
• Demonstrated strategic thinking, innovation, continuous learning, and the ability to mentor others while championing instructional excellence, responsible AI adoption, and continuous improvement across Learning & Development required.

Qualifications

• Instructional Design Certification preferred.
• Training Specialist Certification preferred.

Skills

• Expertise in adult learning principles and instructional design methodologies.
• Proficiency in instructional design technologies, learning management systems, multimedia development tools, and generative AI platforms.
• Ability to leverage AI responsibly throughout the instructional design lifecycle.
• Strong facilitation and communication skills.
• Project management and organizational skills.
• Strategic thinking and innovation.
• Continuous learning and mentoring abilities.

Benefits

Desert Financial Credit Union offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible working hours.