Senior Lean Transformation Specialist (On-Site)

About the role

The Senior Lean Transformation Specialist at NorthBay Health is a senior-level change agent responsible for advancing the organization's transformation to a lean management system. This role partners with executive, clinical, and operational leaders to redesign processes, eliminate waste, and build sustainable continuous improvement capabilities.

Responsibilities

• Lead transformation of core business and clinical processes using value stream mapping, waste identification, and structured redesign methodologies.
• Partner with operational and clinical leaders to translate strategic priorities into executable process improvements.
• Champion and model lean principles, driving a system-wide cultural shift toward continuous improvement and operational discipline.
• Build organizational capability and belief in lean as a sustainable operating model through visible leadership and hands-on engagement.
• Lead and facilitate Kaizen events and rapid improvement workshops across varying levels of complexity, from departmental initiatives to enterprise-wide redesign efforts.
• Apply A3 problem solving, root cause analysis, and data-driven countermeasure development to address operational challenges.
• Support strategic initiatives from the Enterprise Annual Plan with structured improvement methodologies.
• Deliver measurable results within accelerated timelines while building internal capability.
• Maintain a portfolio of improvement initiatives with defined KPIs, tracking benefit realization and reporting outcomes to leadership.
• Ensure transparency and accountability through regular progress updates and visual performance management.
• Contribute to building NorthBay’s internal lean infrastructure, including training curricula, coaching models, and standardized methodologies.
• Reduce reliance on external consultants by institutionalizing internal expertise.
• Support development and rollout of NorthBay’s Daily Engagement System, including standard work, visual management, tiered huddles, and leader standard work.
• Engage effectively with stakeholders at all levels, from frontline to leadership, adapting communication and facilitation styles as needed.
• Communicate with clarity, purpose, and emotional intelligence to influence alignment and drive action.
• Lead change management strategies for improvement initiatives, proactively identifying resistance, building buy-in, and ensuring sustained adoption.
• Embed changes into standard work and management systems to prevent regression.

Qualifications

• Bachelor’s degree in business, health care administration, Industrial Engineering, or related field.
• Master’s degree preferred.
• Licensure/Certification: Lean certification required or within one year of hire. Lean Black Belt certification preferred.
• Experience: Five (5) years of experience in operational excellence, performance improvement, or healthcare consulting. Demonstrated success leading lean transformations or large-scale process improvement initiatives in complex organizations, preferably healthcare.
• Proven experience operating within a lean management system. Lean certification (e.g., Lean Six Sigma Black Belt, Shingo-aligned training) preferred, or ability to obtain within one year of hire.
• Deep expertise in value stream mapping, Kaizen facilitation, A3 thinking, and daily management systems.

Skills

• Advanced facilitation and coaching skills.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• Exceptional communication and interpersonal skills with high emotional intelligence.
• Demonstrated ability to influence without authority and drive cross-functional alignment.
• Change management expertise with a track record of sustaining improvements.
• Ability to manage multiple initiatives simultaneously in a dynamic environment.
• Must possess excellent leadership, communication and negotiation skills in order to influence results, gain support and tactfully manage complex relationships within and across the organization.

Benefits

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Pay

$53 to $65 per hour based on years of experience doing the duties of the role.

Schedule

Variable and exempt status.