Senior Lead, Systems Administrations CICS

About the role

The role involves solving complex problems and identifying potential future issues across various platforms and services. You'll work with large clients, contributing to the modernization of critical technology systems.

Responsibilities

• Solve complex problems and identify potential future issues across the spectrum of platforms and services
• Work with some of the biggest clients in the world, managing systems data for clients and providing day-to-day solutions and security compliance
• Oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients
• Collaborate with a diverse group of talented people and gain valuable management and organizational skills
• Provide technical expertise on CICS architecture and product capabilities, assist in designing solutions aligned with client/application requirements, and support integration with subsystems

Requirements

• Provide infrastructure support for CICS environments across multiple systems and platforms
• Maintain availability, stability, and performance of CICS subsystems
• Support production, development, and test environments
• Install, configure, and upgrade CICS versions and related IBM components
• Apply maintenance and patches to keep systems at supported levels
• Evaluate new releases and implement enhancements
• Perform performance tuning and workload balancing
• Monitor system health and resolve bottlenecks
• Ensure optimal resource utilization
• Diagnose and resolve system and application issues
• Utilize debugging and monitoring tools independently
• Engage IBM/ISV support when required
• Provide technical expertise on CICS architecture and product capabilities
• Aid in designing solutions aligned with client/application requirements
• Support integration with subsystems (e.g., MQ, z/OS Connect, RACF, and DB2)

Preferred Technical And Professional Experience

• COBOL
• Assembler
• RACF configuration

Benefits

• Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off
• Discretionary annual bonus program based on performance
• State-of-the-art resources and Fortune 100 clients
• Employee learning programs and opportunities for certifications
• Volunteering and giving platform through Kyndryl

Pay or Salary Range

• Compensation range for the position in the U.S. is $100,080 to $190,080 based on a full-time schedule.
• Your actual compensation may vary depending on your geography, job-related skills and experience.
• For part-time roles, the compensation will be adjusted appropriately.
• The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
• Different applicable compensation ranges for specific work locations are provided.

Qualifications

• Good at what you do and possess the required experience to prove it
• Have a growth mindset; keen to drive your own personal and professional development
• Be customer-focused – someone who prioritizes customer success in their work
• Be open and borderless – naturally inclusive in how you work with others

Skills

• Platform & System Support
• Installation, Maintenance & Upgrades
• Performance & Capacity Management
• Problem Management & Troubleshooting
• Solution Design & Technical Support

Benefits

• Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off
• Discretionary annual bonus program based on performance
• State-of-the-art resources and Fortune 100 clients
• Employee learning programs and opportunities for certifications
• Volunteering and giving platform through Kyndryl

Pay or Salary Range

• Compensation range for the position in the U.S. is $100,080 to $190,080 based on a full-time schedule.
• Your actual compensation may vary depending on your geography, job-related skills and experience.
• For part-time roles, the compensation will be adjusted appropriately.
• The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
• Different applicable compensation ranges for specific work locations are provided.