Senior Lead IT Engineer, Flexera One
Lumen Technologies · United States · 1 wk ago
RemoteRemoteEngineeringFull-time
About the role
The role involves managing network infrastructure, ensuring high availability, and providing technical support to customers.
Responsibilities
- Manage and maintain network infrastructure, including routers, switches, and servers.
- Provide technical support to customers via phone and email.
- Perform routine maintenance tasks to ensure system reliability.
- Collaborate with cross-functional teams to resolve complex issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 3 years of relevant IT experience.
- Strong knowledge of networking protocols and technologies.
- Proficiency in troubleshooting and problem-solving.
- Excellent communication and interpersonal skills.
Qualifications
- CCNA certification preferred.
- Experience with network monitoring tools.
- Knowledge of cloud services and virtualization technologies.
Skills
- Technical proficiency in network management software.
- Ability to work independently and manage multiple projects simultaneously.
- Good understanding of cybersecurity principles.
Benefits
- Competitive salary package.
- Flexible working hours.
- Professional development opportunities.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Comprehensive wellness program.
Pay
$80,000 - $100,000 annually.
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM.