Senior Lead Fire Protection & Plumbing Engineer

Tactical Leadership and Strategy Execution

• Collaborate with senior management to develop and refine a strategic plan in alignment with the organization's objectives.
• Work with executive leadership to identify and prioritize initiatives that support organizational growth and development.
• Review and adjust policies, programs, and practices to ensure they meet current and near-future business needs.
• Develop strategies to attract, develop, and retain a competent and diverse team.
• Lead and support change management initiatives, fostering a culture of continuous improvement.
• Communicate and execute strategic plans, ensuring alignment with the organization's objectives.
• Oversee operational units, demonstrating adaptability and experience in handling challenges.
• Make informed decisions on significant operational matters.

Organizational Management and Policy Execution

• Shape and enforce company-wide policies, ensuring they align with immediate operations and broader organizational goals.
• Ensure efficient allocation and utilization of resources, including budgets, to meet departmental requirements and strategic objectives.
• Oversee specific functional areas, managing planning, staffing, and budgeting processes.
• Guide and support teams, fostering a culture of continuous improvement.

Client Relationship and Strategic Program Management

• Engage and build relationships with clients through scheduled touchpoints, understanding their needs, and communicating value.
• Act as the primary liaison for escalated issues, managing client expectations, and ensuring efficient program execution.
• Solicit feedback to refine processes and enhance the client experience.
• Evaluate client financial performance using quarterly filings and other sources.
• Align DLB's offerings with client strategic objectives and drive new business opportunities to meet revenue goals.
• Collaborate with DLB management to enhance service delivery, forecast costs & revenues, and strategize for both short-term and long-term growth.
• Lead business development initiatives and utilize CRM/ERP tools for pipeline management.
• Collaborate with internal stakeholders to set and achieve sales targets and develop program strategies.
• Participate in both client-specific and internal reviews, presenting program achievements and financial data.
• Establish and monitor KPIs to ensure customer satisfaction, operational efficiency, and business growth.
• Assess subcontractor performance, where applicable.

Technology and Data-Driven Decision Making

• Develop strategies to utilize technology and data analytics to enhance processes and decision-making.
• Review existing technology tools and systems, identifying areas for improvement.
• Manage the implementation of new technology platforms, ensuring smooth transitions.
• Collaborate with IT and other departments to ensure data privacy, security, and compliance.
• Establish data reporting and analytics capabilities, providing insights for tactical decision-making and planning.
• Train and guide staff in the effective use of technology and data analysis tools.

Completion of Assigned Tasks and Deliverables on Time and on Budget

• Performs Other Related Duties as Assigned

Position Requirements

• Strategic Planning: Advanced understanding of developing and executing strategic plans in alignment with organizational objectives.
• Operational Management: Advanced knowledge of overseeing operational units and ensuring alignment with organizational goals.
• Client Relationship Management: Advanced knowledge of client engagement, feedback solicitation, and financial performance evaluation.
• Technology Integration: Intermediate understanding of technology tools, systems, and data analytics in decision-making.
• Collaboration: Expert skill in collaborating with senior management, executive leadership, and internal stakeholders.
• Policy Adjustment: Advanced skill in reviewing and adjusting company-wide policies.
• Resource Allocation: Advanced skill in efficiently allocating resources, including budgets.
• CRM/ERP Tools: Intermediate skill in utilizing CRM/ERP tools for pipeline and client management.
• Data Analysis: Advanced skill in analyzing data, establishing reporting capabilities, and deriving insights.
• Adaptability: Expert ability to adapt to challenges in overseeing operational units and making informed decisions.
• Change Management: Advanced ability to lead and support change initiatives, fostering a culture of improvement.
• Client Engagement: Expert ability to engage with clients, manage expectations, and act as a primary liaison.
• Business Development: Advanced ability to drive new business opportunities and align offerings with client objectives.
• Technology Implementation: Intermediate ability to implement new technology platforms and ensure smooth transitions.
• Intermediate ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation.

Physical Demands

• Frequently required to remain in a stationary position.
• Frequently moving through office, facility and other environments.
• On occasion the employee may move equipment weighing up to 25 pounds.

Travel / Relocation Requirements

• Up to 10%, this may include travel to any or all 50 US states.
• Potential relocation opportunities may exist per project needs.

Education / Experience

• Bachelor’s degree in mechanical engineering or fire protection engineering.
• PE in related discipline.
• Minimum of thirteen years of mechanical or fire protection engineering experience.