Senior/ Lead Data Solution Engineer

What We're Looking For

We're thrilled to embark on the search for a seasoned Senior/Lead Data Solution Engineer to join our vibrant team. This pivotal role offers an exciting opportunity to shape the future of technology within our organization. As a key member, you'll be tasked with designing and implementing scalable data solutions and managing complex data migration within our Business Applications Team. At Meltwater, it's not merely about the role you hold—it's an invitation to delve into a world filled with personal and professional growth prospects. Immerse yourself in an environment crafted to nurture skill refinement, where mentorship thrives, and inclusive leadership reigns supreme. Engage closely with seasoned professionals and inspirational leaders committed to guiding you through every phase of your journey. Join our vibrant community, where your individuality is honored, and you're empowered to unleash your utmost potential. Together, let's embark on this journey and revolutionize our approach to driving new business at Meltwater!

What You'll Do

• Design and implement innovative, scalable data solutions using Snowflake and other cloud platforms, ensuring the data infrastructure meets current and future business needs.
• Build and maintain data models, integrating data from CRM, product usage, marketing, support, and finance systems to provide a unified and trusted view of customers.
• Develop and implement churn models (including predictive analytics and AI/ML approaches) to identify patterns and signals.
• Create and maintain high-impact dashboards, reports, and alerts using BI tool (Tableau) to provide real-time visibility into customer behavior and engagement metrics for leadership and business stakeholders.
• Design and implement automated workflows to trigger proactive interventions, such as alerts.
• Partner closely with Sales, Marketing, Customer Success, Product, and Finance teams to translate business needs into technical data solutions.
• Design and deliver analytics solutions to support Sales, Marketing, FP&A and Customer Success teams.
• Establish common metric definitions and ensure high data integrity, accuracy, and consistency across all data sources to build trust and reliability in reporting.
• Own ingestion, transformation, and syncing of CRM data, product-usage telemetry, billing data, and third-party enrichment data in Redshift to support analytics workstreams.
• Ship dashboards, alerts, and decision-making tools to improve telemetry into business performance by building dashboards to track things.
• Partner with business teams to maintain a backlog of technology engineering work and proactively identify the next set of capabilities that are needed.

What You'll Bring

• Expert-level knowledge of Snowflake, AWS RDS, MySQL, and data modeling.
• Demonstrated ability to architect end-to-end scalable cloud data platforms, supporting analytics, AI/ML, and operational use cases.
• Experience enabling and supporting AI/ML workflows, including feature engineering, data preparation for models, and integration of predictive insights into analytics platforms.
• Hands-on or working knowledge of Snowflake Cortex, including leveraging native LLM and ML capabilities for use cases such as customer insights, churn signals, text analysis, and automation.
• Proficient in SQL and Tableau with experience in building data sources and dashboards for high-level business insights.
• Hands-on experience with ETL processes and tools (e.g., Fivetran, Boomi).
• Strong understanding of data security, compliance, and governance frameworks.
• Proven experience in cloud cost optimization and performance tuning.
• Capable of leading cross-functional teams and projects in a remote/offshore environment.
• Expertise in Salesforce CRM, including designing and managing robust integrations with Snowflake to support analytics use cases.
• Advanced proficiency in Tableau Analytics, with experience building dashboards, data products, and self-service analytics solutions.
• Proven experience designing and implementing AI/ML-driven solutions within modern data architectures, translating advanced analytics into actionable business insights.
• Strong leadership skills with a focus on mentorship, strategic decision-making, and driving innovation.

What We Offer

• Flexible paid time off that allows you to have an enhanced work-life balance.
• Excellent medical, dental, and vision options.
• 401(k) matching, life insurance, commuter benefits, and parental leave plans.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Pay

For this role, the base salary range is $126,800 - $169,000. Compensation may also include a performance-based bonus opportunity. Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time. We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements. Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.

Schedule

This role requires work onsite in Redwood City, CA two days per week (275 Shoreline Drive Suite 150 Redwood City, California 94065).

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.