Senior Launch Manager, Ever - SF

About the role

The Senior Launch Manager owns how Ever opens its next generation of operating sites. They design the layout and operational flows, sequence the build-out, lead the launch team, and deliver an operational site on date and on budget.

What You’ll Own

• Site design & process flow — Design end-to-end operational layouts and process flows for new customer, reconditioning, and service centers — space planning, workstations, vehicle staging, and throughput paths — partnering with Operations, Recon, and Facilities to get the design right before a lease is signed.
• Launch schedule & gate governance — Build and own the master launch schedule for each site with clearly defined phase gates, milestones, and deliverables; drive the critical path and hold cross-functional owners to dated commitments.
• Punch list & site setup — Create and manage the full setup punch list for each location — equipment and tooling orders, vendor and general-contractor coordination, IT and systems provisioning, signage, lifts, and FF&E — through to a fully outfitted, inspection-ready facility.
• Go-live & operational readiness — Stand up sites with full operational capability from day one: staffing in place, SOPs live, systems tested, and a documented go-live readiness checklist signed off before launch.
• On-time, on-budget delivery — Hit committed launch dates and budget targets; surface schedule and cost risk early with mitigation plans, and escalate blockers before they move a date.
• Team leadership — Build, coach, and lead a launch team of 5–6 — front-end Launch Managers who stand up Sales and F&I, and back-end Launch Managers who stand up Recon and Service — supported by 2–3 functional-expert specialists who report into those managers to establish processes and train newly hired employees at each site.
• Cross-functional partnership — Partner with the Program Managers and functional leaders across Operations, Facilities, IT, and People who support each launch; set the plan, standards, and sequence they execute against while owning the overall outcome. (Program Managers support this role; they do not report into it.)
• Strategy, budget & leadership reporting — Develop launch strategy, budgets, and plans for each new site; present scenarios, capital and operating requirements, and status updates to senior leadership for decision and funding.
• Repeatable launch playbook — Capture each launch into a repeatable playbook so every subsequent site opens faster, more predictably, and more consistently as the network scales.

What Good Looks Like

• Sites launched — Open 6–10 new customer, reconditioning, and service sites over the next 18 months.
• On time, on budget — Every site delivered on or ahead of schedule, at or under budget.
• Fast ramp to capability — Each site reaches its target operational capability and throughput within 60–90 days of go-live.
• Staffed and trained before day one — Launch-critical roles fully hired and trained to standard before a site opens — no go-live with open seats.
• A sharper playbook each time — Time-to-open and cost-per-launch trend down with each successive site as the playbook matures.

What You Bring

• Site launch experience — 5+ years standing up and launching physical operating sites, preferably in automotive, EV, retail, logistics, or other multi-site operating environments.
• People leadership — A track record of building, coaching, and leading teams — including other managers and specialists — in fast-paced operating environments.
• Project & program management — A strong project management foundation, with fluency in phase gates, critical-path scheduling, milestone tracking, and dependency management across many parallel workstreams.
• Build-out & vendor management — Hands-on experience with facility build-outs, equipment and tooling procurement, and vendor and general-contractor negotiation and oversight.
• Budget ownership — Comfort building and owning launch budgets and presenting capital and operating plans to senior leadership.
• Cross-functional leadership — A track record of moving people you don’t directly manage — functional experts, vendors, and contractors — toward a single fixed date, and communicating clearly with everyone from a contractor on a job site to executives in a strategy review.
• Bias for action in ambiguity — Thrives in a fast-moving, high-growth environment where the playbook is still being written; structured, decisive, and resourceful under deadline pressure.
• Travel readiness — Able to travel approximately 75% of the time, with extended on-site presence during active launches.

Nice to Have

• Automotive / EV operations — Background in dealership operations, vehicle reconditioning, or service-center stand-up.
• High-growth retail or DTC — Experience scaling multi-site networks in high-growth automotive, retail, or direct-to-consumer operations.
• Methodology credentials — PMP, Lean, Six Sigma, or equivalent process-improvement training.
• Systems & data fluency — Familiarity with operational systems and DMS/CRM platforms, and a habit of using data to drive launch and throughput decisions.

Compensation & Benefits

The base salary range for this role is $140,000–$165,000, calibrated to experience and location. The total package also includes an annual performance bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, and paid time off.

Position details

• Department — Operations
• Location — San Francisco Bay Area or Los Angeles
• Travel — Approximately 75%
• Reports to — VP of Operations
• Direct reports — Front-end and back-end Launch Managers, plus functional-expert specialists (team of 5–6)
• Employment type — Full-time

Ever is an equal opportunity employer.