Senior Laboratory Technologist- HLA (On Call Rotation Required (Nights, Weekends, and Holidays)

About the Role

Under the direction of department leadership, performs CLIA regulated and clinical contract research testing. Interacts with customers, providing a high level of customer service to resolve concerns about sample acceptability and results. Trains and assesses competence of staff members. Operates with a high degree of independence, handling complex technical issues and assisting in the final review of results, preparation of complex test interpretations, and reports.

Responsibilities

• Understand and perform all applicable regulatory and compliance requirements.
• Perform testing as scheduled.
• Support sample evaluation and processing as needed.
• Perform on-call, weekend, and holiday work as scheduled.
• Prepare reagents as scheduled.
• Support customer inquiries via phone, email, and lab information system (LIS).
• Operate, troubleshoot, and perform routine and advanced maintenance and calibration on equipment.
• Coordinate validation and implementation of new test offerings or new equipment, as applicable.
• Coordinate reagent ordering, manufacturing, and qualification with Team Lead Technologist(s) and leadership.
• Evaluate reagent qualification data for acceptability.
• Maintain sample integrity and ensure proper identification of all specimens.
• Maintain organization of departmental records.
• Perform review of complex results as defined by the laboratory.
• Prepare complex test interpretations and reports.
• Release final results to customers.
• Perform competency assessment of staff.
• Assist in providing and coordinating education to fellows, residents, students, and visitors.
• Coordinate, support, and perform training of staff.
• Prepare and manage proficiency samples in the laboratory.
• Administer annual competency testing program for the laboratory.
• Consult with department leadership to monitor and identify staff competency issues and provide input for staff performance appraisals.
• Assist with managing Controlled Document processes to ensure Standard Operating Procedures are accurate, compliant, and up to date.
• Assist with development and execution of quality systems in the laboratory (e.g., instrument comparisons, proficiency testing programs, competency process).
• Participate in regulatory audits as needed.
• Review daily work for accuracy and investigate potential discrepancies and unexpected results, resolving or escalating as appropriate.
• Determine the need to correct results and complete according to internal policies.
• Provide support for transfusion product selection, as applicable.
• Perform other duties as required or assigned within the scope of this job classification.
• Understand and comply with all applicable regulatory and compliance requirements and standard operating policies and procedures.

Requirements

• Bachelor's Degree from an accredited college or university in biology, chemistry, molecular biology, immunology, clinical laboratory science, medical technology, or related field.
• Associate's Degree in a laboratory science or medical laboratory technology from an accredited institution.
• Minimum of one year of pertinent laboratory experience and/or training.
• Mastery of Technologist duties, responsibilities, and behaviors.

Skills

• Ability to read, interpret, and write documents such as Standard Operating Procedures, operating and maintenance instructions, and other department manuals.
• Basic mathematical aptitude.
• Ability to apply judgment to written or oral instructions.
• Ability to organize work to provide productive workflow.
• Flexibility to work independently and with a team.
• Strong attention to detail.
• Legible handwriting.
• Effective communication skills, including providing constructive criticism to colleagues.
• Working knowledge and experience with regulations related to CLIA (Clinical Laboratory Improvement Act), laboratory-specific accrediting agencies, and quality assurance practices.
• Effective interpersonal skills to establish credibility and manage client relationships.
• Ability to provide effective consultation to colleagues and customers.
• Exceptional knowledge of quality systems, principles of quality control, and quality assurance.
• Strong knowledge of equipment and ability to troubleshoot complex problems with lab equipment.

Tools and Technology

• Personal Computer (desktop, laptop, tablet).
• General office equipment (e.g., computer, printer, fax, copy machine).
• Microsoft Suite (Word, Excel, PowerPoint, Access, Outlook).
• Software systems (including Customer Relationship Management Software, Laboratory Information Systems, Learning Management System).
• Lab-specific equipment, including but not limited to:
  • Pipettes (single channel, multi-channel, electronic, etc.).
  • Centrifuges, freezers, refrigerators.
  • pH meter, microscopes, balances.
  • Flow Cytometry-based equipment.
  • Spectrophotometer.
  • qPCR instrumentation.
  • Thermal Cycler.
  • Gel Electrophoresis.
  • Sequencer.
  • Aggregometer.
  • Automated instruments (hematology counter, DNA isolator, plate washer, Coagulation analyzer, etc.).

Pay

The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets where the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance.

Benefits

Versiti provides a comprehensive benefits package based on job classification. Full-time regular employees are eligible for:

• Medical, Dental, and Vision Plans.
• Paid Time Off (PTO) and Holidays.
• Short- and Long-term disability.
• Life insurance.
• 7% match dollar for dollar 401(k).
• Voluntary programs.
• Discount programs.