Senior Labor Relations Manager

About the role

The Senior Labor Relations Manager supports Tech Ops, serving as a subject matter expert on Collective Bargaining Agreements with the Aircraft Mechanics Fraternal Association (AMFA) and International Brotherhood of Teamsters Airline Division (IBT).

Responsibilities

• Oversee onboarding and training for new Labor Relations Employees focused on labor administration.
• Update the Department Onboarding Manual as needed.
• Develop and administer training material for Company Leaders related to fact-finding, System Board, and investigation training.
• Call or meet with union, Company, government, or other interested parties to discuss labor matters.
• Advise Leaders on disciplinary issues and Company policies.
• Monitor Company or workforce adherence to labor agreements.
• Present the position of the Company or of labor during negotiations and arbitration.
• Interpret contractual agreements and Union contracts.
• Consult Senior Leadership on labor issues.
• Negotiate, prepare, and distribute settlements for grievances.
• Communicate grievance denials and resolutions between the Company and union.
• Prepare documentation for grievance meetings.
• Ensure compliance with contractual timelines.
• Perform other job duties as directed.

Requirements

• Expert level experience in Collective Bargaining Agreements.
• Previous Tech Ops frontline leadership experience preferred.
• Experience working in a union environment and with union contracts preferred.
• Experience addressing labor issues, including grievance and arbitration process preferred.
• Experience investigating union grievances preferred.

Skills and Abilities

• Knowledge of Collective Bargaining Agreements.
• Knowledge of personnel recruitment, selection, training, compensation, and benefits.
• Knowledge of labor relations and negotiation.
• Knowledge of administrative and clerical procedures.
• Understanding of laws and legal codes.
• Logic and reasoning skills.
• Ability to recognize problems and solve them.
• Ability to communicate effectively.
• Computer and office productivity tool proficiency.

Qualifications

• High School Diploma or GED.
• U.S. citizenship or authorization to work in the U.S.
• At least 18 years of age.
• Ability to travel, with overnight stays, several times a year and to work some nights and weekends.

Physical Abilities

• Ability to perform work duties from a limited space workstation/desk/office area for extended periods of time.
• Ability to communicate and interact with others in the English language.
• Ability to use a computer and other office productivity tools.

Pay and Benefits

A competitive market salary from $125,900 - $139,900 per year, with potential for future pay increases based on performance and market movement. Additional bonus opportunities are available. Benefits include:

• Fly for free on any open seat on all Southwest flights (eligible dependents too).
• Company contributions to the Retirement Savings Plan up to 9.3% of eligible earnings.
• ProfitSharing contribution in the Southwest Retirement Savings Plan when Southwest profits, you profit.
• Competitive health insurance for you and your eligible dependents (including pets).
• 30-day enrollment period for health plan coverage starting from the first day of employment.

For more information about benefits, visit this link.