Senior Knowledge Management Systems Development Support (Linthicum)- USACIC

Responsibilities

• Provide recommendations for the development of Knowledge Management (KM) systems by designing and implementing SharePoint process improvement solutions.
• Affirm alignment of processes and technology to enable information sharing by analysts and organizations for analytic production.
• Utilize centralized and peripheral databases, content management, records management systems, and shape workflow and processes.
• Compile reports on performance and usage metrics and future requirements for existing knowledge management capabilities, including but not limited to, search, discovery, storage and retrieval of data and formal production and taskings.
• Disseminate intelligence products across separate networks and portals.
• Prepare for government review and approval, a KM SOP IAW Army FM 6-01.1, which guides KM efforts within the organization and assists in implementing the KM structure, practices, and governance model.
• Write position papers containing analyses that assess the effectiveness of current organizational SOPs and processes as discussed during the KM Working Group (KMWG).
• Facilitate the KMWG using various techniques and tools to enable collaboration, disseminating information received to individuals or the entire working group and pulling information needed from the group.
• Publish minutes to the SharePoint KM portal site and in email to designated Government personnel from the KMWG and provide recommendations for the follow-on KMWG.
• Conduct surveys, interviews, and present results to share knowledge both within and outside the organization, as well as vertically and horizontally.
• Implement the KM practice by leveraging SharePoint as enabling technology, where applicable. Provide formats and recommendations for managing and using SharePoint from prioritized KMWG recommendations to facilitate knowledge sharing within the organization.
• Provide status updates to the client, including actual versus planned task progress made, schedule status, surveys/interviews conducted, meetings attended, issues, and recommendations.
• Provide CI Operations Trends and Strategic Communications support, which involves reviewing operations files, exchanging analyses, conducting operational data queries, collating and organizing the data of operational activity, articulating operational leads, gaps, vulnerabilities, and trends.

Requirements

• Minimum education and years of experience requirements: High School Diploma: 20 years of relevant experience with at least a portion of the experience within the last 2 years. -OR- Associates Degree: 16 years of relevant experience with at least a portion of the experience within the last 2 years. -OR- Bachelors Degree: 14 years of relevant experience with at least a portion of the experience within the last 2 years. -OR- Masters Degree or higher: 12 years of relevant experience with at least a portion of the experience within the last 2 years.
• Must have Security Plus certification, and have completed a Site Collection Administration training course equivalent to Microsoft MS55033.

Qualifications

• High School Diploma: 20 years of relevant experience with at least a portion of the experience within the last 2 years.
• Associates Degree: 16 years of relevant experience with at least a portion of the experience within the last 2 years.
• Bachelor's Degree: 14 years of relevant experience with at least a portion of the experience within the last 2 years.
• Masters Degree or higher: 12 years of relevant experience with at least a portion of the experience within the last 2 years.

Skills

• Knowledge of SharePoint and its functionalities.
• Experience in KM system development and implementation.
• Ability to analyze and improve organizational processes.
• Strong communication and facilitation skills.
• Proficiency in Microsoft Office applications.
• Experience with data querying and operational activity analysis.

Benefits

• Comprehensive benefits package including dental, health, life, and disability insurance.
• 401(k) retirement plan with company matching.
• Paid holidays and personal time off.

Pay

TBD

Schedule

TBD

Location

Linthicum, MD

Clearance Requirement

Active TS/SCI