Senior Key Account Manager, Global Strategic Pharma – Proteomics

Standard (Mon-Fri) office schedule.

About the role

As part of Thermo Fisher Scientific’s growth strategy within the Olink (PSX) division, the Senior Manager, Global Strategic Pharma will serve as a key commercial and strategic leader responsible for developing and expanding relationships with global pharmaceutical organizations. This is a senior overlay role within a highly matrixed organization, working across field sales, application scientists, and global strategy teams to drive enterprise-level engagement, scientific partnership, and revenue growth. The role requires strong scientific acumen, executive presence, and the ability to influence without direct authority.

Responsibilities

• Lead commercial strategy and business development across a defined set of global pharmaceutical accounts.
• Develop and execute account plans, mapping, and engagement strategies across complex, multi-functional customer organizations.
• Identify, shape, and close large-scale, multi-year opportunities aligned with Olink’s proteomics and biomarker discovery solutions.
• Drive revenue growth by aligning global account strategy with regional execution teams.
• Act as a central orchestrator across field sales, application support, and global teams to ensure coordinated account engagement.
• Influence internal stakeholders without direct reporting authority to align on priorities, messaging, and execution.
• Partner closely with commercial, medical/scientific, and product teams to translate customer needs into business opportunities.
• Deliver high-level scientific and strategic presentations to global pharma stakeholders, including senior leadership.
• Provide guidance on study design, biomarker strategy, and proteomics applications.
• Position Olink as a strategic partner by understanding customer pipelines, therapeutic focus areas, and decision drivers.
• Proactively identify and develop new opportunities within existing global pharma relationships.
• Navigate complex procurement and decision-making processes within large organizations.
• Maintain accurate pipeline visibility and forecasting in CRM systems (e.g., Salesforce).
• Train, mentor, and upskill field sales teams on:
  • Global pharma account dynamics and stakeholder mapping.
  • Effective engagement strategies with enterprise-level customers.
  • Scientific positioning and value-based selling of Olink solutions.
• Act as a subject matter expert and coach, improving field effectiveness in high-value interactions.
• Support joint customer meetings and help elevate strategic conversations.
• Partner with Product, Marketing, and R&D to communicate market trends, customer insights, and unmet needs.
• Collaborate with project management and operations to ensure successful execution and customer satisfaction.

Requirements

Education

• BS, MS, or PhD in Biology, Life Sciences, or related field.

Experience

• 10+ years of experience in biotech/pharma.
• Strong commercial roles, including strategic accounts or key account management strongly preferred.
• Demonstrated success managing global or enterprise-level pharmaceutical accounts.
• Experience operating in a matrixed organization with overlay responsibilities.
• Strong understanding of proteomics, biomarker discovery, or translational research (preferred).

Core Skills & Competencies

Commercial & Strategic Skills

• Proven ability to drive revenue growth within complex global accounts.
• Expertise in account mapping, stakeholder engagement, and long-cycle deal management.
• Strong business acumen with ability to identify and articulate value drivers.

Leadership & Influence

• Ability to lead through influence in a matrixed organization.
• Strong collaboration and stakeholder management across global teams.
• Executive presence with experience engaging senior pharma leadership.

Training & Mentorship

• Demonstrated ability to coach and develop field sales teams.
• Skilled in translating complex scientific and strategic concepts into actionable guidance for commercial teams.

Communication & Scientific Expertise

• Excellent communication and presentation skills, including ability to simplify complex scientific concepts.
• Comfortable engaging in deep scientific discussions with technical and non-technical audiences.

Personal Attributes

• Self-starter with strong ownership and accountability.
• Entrepreneurial mindset with high drive and resilience.
• Ability to manage multiple priorities in a fast-paced environment.

Additional Requirements

• Willingness to travel domestically and internationally as needed.
• Participation in industry conferences and key customer engagements.

Pay

The salary range estimated for this position based in New Jersey is $144,000.00–$192,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan.
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.