Jobs · Management · Massachusetts

Senior Janitorial Manager

ServiceNet · Northampton, MA · 2 mo ago
On-siteManagement$45k–$50k/yrFull-time

Key Responsibilities

  • Team Leadership & Supervision
    • Hire, train, schedule, and evaluate custodial staff.
    • Provide ongoing mentorship and support to ensure a motivated and effective team.
    • Assign daily responsibilities and oversee task completion in line with cleanliness and sanitation standards.
    • Foster open communication with staff, respond to feedback, and resolve performance issues.
    • Deliver responsive customer service by addressing special cleaning requests promptly.
  • Operational Oversight
    • Manage and supervise daily janitorial operations across designated buildings.
    • Conduct regular inspections to ensure cleanliness and safety across all areas.
    • Design and implement efficient cleaning schedules and procedures.
    • Identify and report maintenance needs as they arise.
  • Inventory & Resource Management
    • Track spending and manage custodial supply inventory.
    • Order and maintain supplies and equipment, ensuring proper storage and usage.
    • Monitor product usage to minimize waste and control costs.
  • Health & Safety Compliance
    • Ensure compliance with health and safety regulations.
    • Train staff on proper chemical and equipment use, ensuring a safe working environment.
    • Immediately address any safety hazards or concerns.

    Qualifications

    • High school diploma or equivalent (certifications in facilities management a plus).
    • Valid driver’s license and a clean Motor Vehicle Record.
    • Minimum 3 years custodial or facilities experience, including at least 1 year in a supervisory role.
    • Strong knowledge of cleaning methods, equipment, and safety standards.
    • Excellent time management, communication, and organizational skills.
    • Comfortable using Microsoft Office and basic office software.
    • Flexibility to work occasional weekends as needed.

    Physical Requirements

    • Lift and move up to 50 lbs.
    • Stand, walk, and bend for extended periods.
    • Operate cleaning equipment and perform physically demanding tasks.

    Benefits

    • Generous PTO (time-off) package.
    • Comprehensive health and dental insurance plans.
    • Life insurance and long-term disability insurance.
    • 403(b) retirement plan.
    • Tuition remission for eligible classes.
    • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
    • Opportunities for career development and advancement.
    • And much more

    About ServiceNet

    ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

    ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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