Senior IT Technical Analyst

About the Role

Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.

The Senior Technical Analyst will be responsible for service delivery and project deliverables within the global infrastructure environment. This role will identify gaps, needs, and lead improvement efforts to improve service delivery. As a subject matter expert (SME) in one or more key infrastructure technologies, this role will operate independently, solve complex problems, and fulfill requests with minimal supervision. The role supports a wide variety of departments and disciplines, including:

• Database Administration (DBA)
• Server
• Data Network
• Voice Network
• Storage
• Application Platforms

Responsibilities

• Support ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
• Provide solutions for both RTB and project efforts of medium to high complexity.
• Serve as a project resource on application and infrastructure project efforts, representing functional capabilities.
• Assist with gathering requirements, creating recommendations, and implementing solutions to meet project requirements.
• Provide knowledge sharing as a recognized SME, including writing complex knowledge articles, relationship development with other IT staff, mentoring, and job shadowing.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or equivalent.
• Five (5) or more years of experience in Information Technology or a related area.

Preferred Qualifications

• Relevant industry-related certifications.
• Information Technology experience within the manufacturing industry.
• Ability to effectively communicate and work in a team environment.
• Strong organizational skills with exceptional follow-through and attention to detail.
• Strong time-management and prioritization skills; able to multi-task and prioritize competing requirements to meet deadlines.
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications, including Microsoft Office (Word, Excel, PowerPoint), SharePoint, etc.

Skills

Database Administration

• Oracle Role: Experience in Oracle database, Oracle RAC, and Oracle RMAN; Oracle Data Guard, Oracle Multi-tenant database, Oracle Goldengate, Enterprise Manager, and/or Exadata; Experience with operating systems (Linux (RHEL, SUSE, OEL), AIX, or Solaris); Oracle Certified Professional.
• SQL Role: Knowledge and experience in database build, architecture, backup, and recovery; Knowledge of SSIS, SSRS, and SSAS; Experience in SQL 2016, 2014, and/or 2012; Experience in Windows 2012, 2008, and/or 2003; Microsoft Certified Solutions Associate (MCSA) and/or Microsoft Certified Solutions Expert (MCSE).

Server

• AIX: Experience with AIX on IBM Power Systems and AIX virtualization; Experience with deploying and patching AIX systems using HMC; IBM AIX Certification.
• Linux: RedHat Certification; Experience with deploying and patching Linux server systems using RedHat Satellite.
• Windows: Experience with VMware and server virtualization technology; Microsoft Certification, VMware Certification.

Data Network

• Network A+ Certification, Cisco CCNA or CNNP Certification, ITIL Foundation Certification.

Voice Network

• Cisco CCNA or CNNP Certification, ITIL Foundation Certification, Experience with Avaya CM, SME, and Contact Center.

Storage

• Experience with operating systems such as Linux RedHat, Oracle Enterprise Linux, and Windows Server 2008 and 2012.
• Experience with enterprise storage concepts (EMC VAX, VNX; Replication and DR design and monitoring).
• Experience with backup and recovery concepts (EMC Avamar and Data Domain).
• Experience with Microsoft Active Directory (NTFS, DFS, and file services).
• Experience with VMware and vSphere; Knowledge of Brocade DCFM and Fabric Management.

Application Platforms

• Oracle JDE CNC: Experience in JDE CNC Administration, JDE system administration, and JDE security administration; Experience with configuring and supporting JDE on IBM I, IBM AIX, MS Servers, Linux, DB2i, Oracle DB, Microsoft SQL, IBM WebSphere, and Oracle WebLogic. CNC Certification is desirable.
• Middleware: Experience with configuration and administration of WebLogic, WebSphere, Tomcat, and Wildfly/JBOSS. Certification in any of these platforms is desirable. Some experience with Operating Systems (Windows, RHEL, or other Linux) is required. Knowledge of IAM is preferred.

Working Conditions

Working Hours: Our team operates 24/7 due to the nature of the digital technology work we support. In this role, you must cover night, weekend, and holiday shifts when the business requires it.

Physical Demands: Frequent sitting, hearing, talking, visual activities, typing, and manual dexterity; Seldom standing, walking/running, reaching, driving, bending/kneeling, fine dexterity, upper extremity repetitive motion, and lifting/carrying/pushing/pulling up to 40 lbs.

Pay

The pay range for this position is $92,600.00 - $154,400.00 across all U.S. locations. Individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education, skills, and equity among team members in similar positions.

Benefits

Beyond offering a competitive total rewards package, we prioritize a people-first culture and provide various opportunities to support team member growth and success.