Senior IT Systems Administrator

About the role

The IT Systems Administrator role is a permanent position based in Newcastle, reporting to the Service Delivery Manager based in Sydney.

Responsibilities

• Deliver timely, customer-focused support and administration across the IT and OT environments meeting the needs of internal and external stakeholders.
• Perform analysis to troubleshoot hardware, software, and network issues within defined SLA ensuring customer satisfaction.
• Act as a senior escalation point for Desktop and infrastructure incidents.
• Provide administrative support to the organisation's desktop environment including M365, Active Directory, Entra-ID, and Intune.
• Evaluate applications and software patches for deployment to desktop, including packaging software in MS Intune.
• Support high availability and disaster recovery processes including back-up/recovery and patching.
• Implement and support evolving security implementations aligned with Essential 8 and NIST certification initiatives and compliance.
• Provision IT infrastructure in compliance with procurement policies and processes.

Requirements

• Tertiary qualifications in IT or Engineering or equivalent experience.
• Broad experience and application of OT and IT networking and security concepts (SCADA).
• Relevant vendor certifications such as Microsoft and Cisco.
• Significant experience in M365 administration, Windows Active Directory, Axure AD, ServiceNow or other similar applications.
• Current drivers license.
• Willingness to travel between locations within the portfolio.
• Willingness to participate in on-call arrangements.

Qualifications

• Strong team player who doesn’t shy away from a challenge.
• Aligned with Port Authority’s values and reflects them in the incredible work produced.

Skills

• Tertiary qualifications in IT or Engineering or equivalent experience.
• Relevant vendor certifications such as Microsoft and Cisco.
• Significant experience in M365 administration, Windows Active Directory, Axure AD, ServiceNow or other similar applications.

Benefits

• Excellent salary packaging options.
• Ongoing support through our Care and Wellbeing Program.
• Rewards for your hard work through service awards and recognition.
• Heavily discounted gym memberships.
• Free annual flu vaccinations.
• Study assistance.
• Professional memberships.

Pay

$155,000.00 - $155,000.00 per annum.

Schedule

Full-time.