Senior IT Systems Administrator
Perplexity · San Francisco, CA · 2 wk ago
On-siteInformation Technology$150k–$180k/yrFull-time
What You’ll Do
- Use Perplexity's own Computer product to build AI automations, custom skills, and IT workflows that take repetitive work off your plate
- Work with agentic IT ticketing, building workflows that resolve common requests automatically
- Help stand up new office buildouts as we grow
- Procure, maintain, and administer computers along with office and audio/video technology
- Manage and optimize corporate software systems
- Own and improve our Mobile Device Management (MDM) setup
- Roll out and enforce strong security policies
- Automate the provisioning and management of user accounts and permissions
- Deliver fast, effective support and untangle the hard problems
- Lead IT projects across endpoint management, security, and infrastructure
- Train and support staff on IT systems, in person and remotely
Qualifications
- 5+ years of hands-on IT systems administration experience
- Strong skills in macOS and Google Workspace
- Sharp troubleshooting instincts across MDM, Okta, and networking
- Hands-on expertise administering and automating Okta, including HRIS integrations and end-to-end user lifecycle automation using Okta Workflows; scripting experience with Bash or Python is highly preferred
- A solid grasp of cybersecurity fundamentals, including IAM, least privilege, encryption, and antivirus
- Experience running a ticketing system, including ITIL Problem Management and SLAs
- A track record of leading IT projects from upgrade to rollout with minimum supervision
- Clear communication and a genuine interest in automating away busywork
Compensation Range
$150K - $180K