Senior IT Project Manager - Business Analyst

SUMMARY

The Senior IT Project Manager / Business Analyst (PM/BA) serves as a bridge between business stakeholders and IT, translating priorities into delivery plans in an integration-centric, vendor-driven environment. This role owns demand intake and maintains the prioritized IT portfolio under the direction of the IT Director, balancing value, urgency, dependencies, and capacity. The PM/BA leads outcome-focused initiatives centered on system integrations, platform enhancements, and low-code or third-party solutions, coordinating internal teams and vendors to ensure end-to-end process and data-flow alignment.

ESSENTIAL FUNCTIONS

• Serve as the primary IT relationship partner for assigned business functions, shaping demand into clear, actionable initiatives.
• Own demand intake and maintain a prioritized IT portfolio under the direction of the Director of IT; facilitate transparent tradeoff discussions across value, urgency, risk, dependencies, and capacity.
• Plan and lead delivery of integration-centric initiatives, coordinating timelines, dependencies, and outcomes across multiple systems and stakeholders.
• Elicit, analyze, and document business and functional requirements appropriate for vendor-provided, configuration-based, low-code, and integration solutions.
• Map and document end-to-end business processes across applications, including current-state and future-state workflows, data handoffs, and system interactions.
• Partner with vendors and internal technical teams to define integration expectations, clarify responsibilities, validate assumptions, and coordinate delivery handoffs.
• Apply right-sized project governance (status, decisions, issues/risks, and action tracking) to drive execution without unnecessary ceremony.
• Capture and manage change requests and track progress against the project plan.
• Coordinate end-to-end testing, cutover planning, and post-implementation stabilization for integration and vendor-delivered changes to ensure business continuity.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Business, Information Systems, or related field
• Or 7-10 years in a blended IT PM / BA role
• Strong experience working in environments dominated by third party systems, integrations and configuration based or low code solutions
• Proven ability to reason through integration impacts and system dependencies
• Strong requirements, process analysis, and stakeholder management skills
• Able to lead vendor-led implementations, including scope alignment, milestone tracking, issue escalation, and holding partners accountable to commitments

PREFERRED QUALIFICATIONS

• Experience supporting integration-heavy or digital transformation initiatives
• Exposure to ERP, CRM, EDI, data integration, or middleware platforms
• Experience leading digital automation initiatives, leveraging AI technologies and low-code development
• PMP certification a plus
• Practical experience with Agile, Waterfall, or hybrid delivery models