Senior IT Manager (m/f/x)

Remote workplace in Germany, Austria, or Switzerland (D/A/CH)

About the role

The ability to shape the strategy of a growing deep-tech scale-up and bring it to commercial success. Join a leading VC-funded tech company from the pre-B stage through the exit. Benefit from a welcoming and supportive working climate. Be part of an open, collaborative culture with “Craties” from diverse backgrounds.

Responsibilities

• Own day-to-day IT operations for a globally distributed, remote-first organization, including business applications, endpoints, infrastructure, identity and access management, asset lifecycle management, and user support
• Administer and improve the Microsoft 365, Entra ID, Intune, SharePoint, and Power Automate environment, including access controls, device compliance, and workflow automation
• Manage SaaS platforms, IT vendors, licenses, contracts, renewals, asset governance, and technology spend
• Support Microsoft Business Central and integrations across finance, sales, and operational systems, including HubSpot
• Maintain secure employee onboarding, role changes, and offboarding processes, applying least-privilege and role-based access principles
• Coordinate the external security provider responsible for security monitoring, vulnerability management, incident response, security testing, and compliance support
• Act as the internal technical owner for ISO 27001:2022, ensuring evidence collection and remediation actions are completed
• Maintain IT documentation, operational procedures, and disaster-recovery arrangements

Requirements

• Several years of experience in system administration or IT management
• Strong knowledge of Microsoft 365, Entra ID, Intune, SharePoint, and Power Automate
• Experience with identity and access management, device management, and endpoint security
• Experience managing SaaS tools, licenses, vendors, contracts, and IT assets
• Good understanding of onboarding, offboarding, and role-based access
• Knowledge of IT security, incident response, compliance, and disaster recovery
• Strong troubleshooting, documentation, and communication skills
• Proactive, organized, and comfortable working in a remote, international environment
• Fluent English

Nice to have

• Experience with ISO 27001:2022
• Knowledge of Microsoft Business Central and HubSpot
• Experience working with external security providers
• PowerShell or other automation skills
• Experience with Windows and macOS environments
• Familiarity with IT service management and ticketing tools
• Relevant Microsoft, ITIL, security, or ISO certifications

Benefits

• Remote workplace
• Competitive compensation
• Flexible working hours
• A variety of perks (flexible holidays, fitness, education)
• Participation in our Employee Stock Options Plan