Senior IT Infrastructure Analyst- Network Engineer

Key Responsibilities

• Design, implement, and maintain LAN/WAN infrastructure including core routing and switching, remote spoke sites, and data center fabric interconnects.
• Administer and troubleshoot Cisco routers, switches, and related platforms across Deriva's redundant data center environments.
• Manage Palo Alto next-generation firewall policies, security zones, and always-on VPN configurations.
• Support and maintain OpenGear out-of-band management infrastructure for remote access and emergency console connectivity.
• Administer wireless LAN controllers and enterprise wireless infrastructure.
• Maintain and optimize site-to-site and remote access VPN configurations to support distributed workforce and operational requirements.
• Configure and maintain ESP and non-ESP network segments in compliance with NERC CIP standards including CIP-005, CIP-007, and CIP-010.
• Support CIP-013 supply chain risk management activities including vendor assessments and third-party access controls.
• Collaborate with compliance and legal teams on CIP-related documentation, evidence collection, and remediation activities.
• Maintain separation of BES Cyber System network zones and participate in CIP controls testing and validation.
• Monitor network health, availability, and performance using SolarWinds NPM/NCM and related tools; escalate and remediate issues proactively.
• Create, manage, and document change requests in ServiceNow following Deriva's Change Management process.
• Contribute to CMDB accuracy by maintaining CI records and relationship mappings for network assets.
• Participate in on-call rotation to support after-hours network incidents and escalations.
• Contribute to the design and evolution of Deriva's network architecture including planned redesign efforts across core, distribution, and access layers.
• Develop low-level and high-level design documentation; maintain current-state network diagrams and runbooks.
• Evaluate new technologies and platforms to support capacity planning and modernization roadmap objectives.
• Drive the Network & Telecom team's contributions to Deriva's Disaster Recovery (DR) and Business Continuity Planning (BCP) program.
• Develop, document, and test network failover and recovery procedures to bring DR/BCP posture to a complete and tested state.
• Ensure redundant data center connectivity and failover configurations are validated regularly and meet defined RTO/RPO objectives.
• Interface with third-party NOC and field service vendors for incident escalation, change execution, and smart hands support.
• Collaborate with Cisco, Palo Alto, and other OEM vendors on TAC cases, licensing, and refresh activities.
• Support vendor onboarding and access management processes in alignment with CIP-004 and CIP-005 R2 requirements.

Basic Qualifications

• Bachelor’s degree in Data Science, Computer Science, Engineering, Statistics, or a related field
• Three (3) years or more of experience supporting enterprise IT infrastructure environments in addition to bachelor’s degree
• In lieu of a bachelor’s degree in a related field, an associate’s degree in data science, computer science, engineering, statistics, or a related field AND six (6) years of relevant work experience
• In lieu of an associate’s degree in a related field, HS Diploma/GED AND eight (8) years of relevant work experience

Desired Qualifications

• CCNP (Enterprise or Security) or equivalent certification; PCNSE a plus.
• Ability to lead technical efforts, coordinate team activities, and serve as an escalation point for complex infrastructure issues.
• Familiarity with wireless LAN controllers and enterprise Wi-Fi platforms.
• Citrix networking exposure (ADC/NetScaler or SD-WAN).
• Prior experience supporting or authoring DR/BCP documentation and testing in a network engineering context.
• Experience working in a staff augmentation or mixed FTE/vendor model — comfortable coordinating deliverables with third-party resources.
• Exposure to ServiceNow CMDB population and CI relationship mapping.
• Experience with OpenGear console server administration and out-of-band management.
• Experience in the energy sector or other NERC CIP-regulated environments.
• Strong understanding of backup, recovery, patching, change control, documentation, and operational support practices.