Senior IT Imaging Applications Analyst

Full-performance role supporting information technology applications through planning, designing, implementing, maintaining, and optimizing systems. Serves as the subject-matter expert for PACS and enterprise imaging systems, managing performance, troubleshooting issues, overseeing vendor relationships, and leading imaging technology projects in a multi-site healthcare environment.

Responsibilities

• Analyzes and diagnoses complex system problems, identifies root causes, and resolves or escalates issues as needed.
• Documents design, application, and technical specifications; creates support and training materials.
• Clarifies reporting needs with end users and collaborates with report developers to meet data and reporting requirements.
• Partners with vendors to troubleshoot system issues, improve product performance, and review upgrade documentation.
• Provides Tier 2 and Tier 3 support for supported systems and mentors team members on technical and customer support skills.
• Leads complex projects and assumes on-call responsibilities as required.
• Gathers, validates, and translates technological requirements into design and development specifications.
• Collaborates with users and IT professionals to evaluate, plan, design, develop, test, implement, and maintain systems.
• Addresses technical issues during installation and maintenance activities.
• Prepares, codes, tests, and debugs complex programs.
• Analyzes, designs, and builds workflows to meet user needs and simplifies complex processes.
• Configures and integrates hardware with software to meet client specifications.
• Gathers and analyzes information to resolve incidents and troubleshoot problems; documents processes and solutions.

Requirements

• Bachelor’s degree is required.
• Minimum of five (5) years of related experience.
• Combination of post-high school education, job-related certification, and/or related experience equivalent to nine (9) years may substitute for minimum requirements.

Preferred Qualifications

• Certified Imaging Informatics Professional (CIIP) certification or PARCA.
• Experience supporting post-processing, GE Viewpoint, Ophthalmology PACS, and Dental PACS.
• Vendor Neutral Archive (VNA) experience.

Benefits

• Competitive pay and benefits package, including base pay and incentives.
• Paid time off, medical/dental/vision insurance, and company-provided life and disability insurance.
• Paid parental leave and 403b employer match (retirement savings).
• Robust wellness program and access to professional development tools, including an education benefit.
• Annual employee bonus program based on organizational performance (paid the following April if goals are met).
• Annual base pay increases based on performance.

Pay

Annual salary range (based on 40 hours per week): $101,987.37 to $152,981.05, dependent on relevant experience.

Schedule

• 40 hours per week, Monday–Friday, 8:00 AM–5:00 PM (hours may vary based on department needs).
• Hybrid position with participation in weekend and after-hours on-call rotation.