Senior IT Engineer - New York

About Flowdesk At Flowdesk, we are building the infrastructure powering the next era of global finance. As a full-service digital asset trading and technology firm, we provide liquidity solutions, OTC trading, and market infrastructure that connect digital assets to global markets with institutional-grade precision, transparency, and scale. Flowdesk combines expertise from traditional finance, algorithmic trading, and blockchain technology to deliver always-on trading capabilities across the digital asset ecosystem. Founded in 2020, we have grown into a global team supporting institutions, exchanges, and token issuers worldwide as the financial system evolves toward tokenized markets. Why join Flowdesk? You'll be joining a company operating at the intersection of finance, technology, and crypto - solving complex market problems, building critical infrastructure, and helping shape how digital assets move globally. We move fast, think long term, and work with a strong ownership mindset across engineering, trading, product, operations, and business teams. Role Description We are a cloud-native crypto market-making firm operating across regulated jurisdictions. Our Secure Engineering team designs, builds, and owns the platforms and configuration that the wider IT estate runs on, security-first. It is a small team: what you build, the rest of IT operates. You will work as part of the secure engineering team, configuring and maintaining IT systems across the organisation - identity, endpoint, networking, backup, workflow automations, and SaaS enterprise platforms. It suits someone who can run projects end to end with minimal input from senior management, while keeping IT Operations and the rest of the team in the loop. Configure and maintain IT systems across the organisation, working within the team's core enterprise cloud-native IT platforms as part of the secure engineering teamSource and evaluate new tooling: run vendor assessments, propose solution designs and bring in what the business needsOwn the lifecycle of existing vendor products operations: day to day operations, maintenance and upgrades, deployments and migrations Run your own projects with a good degree of autonomy, keeping senior management informed and looping them in where their input adds valueTake part in an IT on-call rota and ticket queue managementProvide IT support to other departments as needed Requirements Must Have 5+ years' experience in IT engineering or a similar technical role, ideally in SaaS-heavy, regulated environmentsWorking knowledge of modern IT stacks in regulated environments, particularly SaaS, identity, office networking and endpoint platformsExperience owning vendor products internally: evaluation, architecture design, IT product/application ownership, BAU operation and maintenance, product support.Able to work autonomously and see projects through with minimal senior management input, while remaining collaborative with the wider teamComfortable in a small, high-ownership team Preferred Experience in financial services or crypto / digital assetsFamiliarity with office collaboration suites, VDI, Zero Trust, perimeter, data and identity security best practices.Experience with ITSM / change tooling (JSM or similar), ideally with workflow automation Person Profile Curious and autonomousHighly motivated and results-drivenStrong logical and analytical skillsAbility to successfully manage multiple tasks in a fast-paced collaborative environmentProfessional proficiency in EnglishCustomer-service oriented Company Culture & Values Take Action & Own the MissionBe of Service & ContributeInnovate, Create Value, & Be CourageousAct with Integrity & Respect Benefits Comprehensive health insurance including dental, vision, and life, alongside a 401(k) program.10 business days of remote work from anywhere per year, granted upon successful completion of the probation period. Recruitment Process Our process is designed to assess genuine technical depth and ownership. Candidates should expect the following stages: Stage 1: First round interview with a member of our Talent Acquisition team (45 mins)Stage 2: Interview with Chief Information Security OfficerStage 3: Interview with IT Director or CTOStage 4: In-person meeting in the office - team fit, background and goals alignmentStage 5: Round-Up meeting with Head of Talent Strategy FLOWDESK | www.flowdesk.co