Senior IT Engineer

About AltruistAltruist is a hyper-growth fintech company on a mission to make financial advice better, more affordable, and accessible to everyone. Our team is building a revolutionary platform that reduces barriers to entry into wealth creation and management for financial advisors and their clients. Using Altruist, advisors can work more efficiently and reduce costs, enabling them to help more people. If you're passionate about your craft and are looking for big, meaningful problems to solve, then you'll love what we're doing. At Altruist, you'll have the opportunity to do exciting work on products ranging from complex enterprise business software to a beautiful consumer app experience and user acquisition platform. This role is hybrid, with three days per week in our San Francisco FiDi office. About the roleAltruist is building the modern custodian for independent financial advisors, and we’re growing quickly. The internal systems people depend on — identity, devices, corporate applications, and the networks and automation connecting them — need to work at a scale well beyond where we are today. This is a senior generalist role. You’ll design and implement solutions across our internal technology, serve as the escalation point for our hardest problems, and mentor junior teammates through to resolution. We’re looking for an engineer with broad technical range, an AI-native approach to the work, and strong instincts for where to invest technical effort. What you’ll doOwn the design, implementation, and operation of our core internal systems — identity, endpoints, corporate applications, and networkingLead technical projects end to end — scoping, design, pilot, rollout, and handoffImplement and maintain SASE and zero trust controls across the environmentBuild automation and integrations that remove manual work, including AI-assisted and agentic workflows and expanded self-serviceEvaluate and implement new tools and platforms, including migrations off systems that no longer fitServe as the senior escalation point for complex or high-impact issuesStrengthen security and reliability across the environment — access controls, patching, and monitoring — and support access reviews and audit requestsDefine technical standards, documentation, and runbooks that make the work repeatable What you'll bringRequired7–10 years in IT engineering, corporate infrastructure, or a related discipline, with demonstrated ownership of systems end to end in a large or fast-growing organizationEndpoint engineering across macOS and Windows, including MDM and fleet-scale configuration managementIdentity platform experience — Okta and/or Google Workspace preferred, though any IdP works — including SSO, SCIM, and lifecycle automationCorporate networking and secure access — Wi-Fi, VPN, DNS, DHCP, VLANs, firewall fundamentals — plus hands-on experience with SASE, conditional access, and device trustAn AI-native approach to the work — you already use AI to write code, troubleshoot, and automate, with a clear sense of where it adds value — backed by real scripting ability (Python, Bash, PowerShell) and comfort with APIsStrong people skills and a service mindset — you take complex escalations yourself and handle them with patience, clarity, and genuine care for the person on the other end Nice to haveExperience in financial services or another regulated environment, including SOC 2, FINRA/SEC, or similar control frameworks and audit cyclesExperience supporting a fleet of 500+ endpoints, or a company through a period of rapid headcount growthExperience standing up or replacing a core IT system — an IdP, MDM, or ITSM platform — rather than only operating oneExperience building internal tooling or AI-assisted workflows for IT operationsInfrastructure-as-code or configuration management experience (Terraform, Ansible, or similar)Exposure to M&A integration, office buildouts, or other IT work driven by company growth DetailsLocation: San Francisco, CA — hybrid, 3 days/week in officeSchedule: Full-time, with occasional scheduling flexibility needed around planned deploymentsRequirements: Background check and security awareness training prior to system access San Francisco, CA salary range$124,000 - $158,000 USD