Senior IT Business Analyst
The Value You’ll Bring
The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. The Sr. IT Business Analyst is responsible for supporting, enhancing, and optimizing SAP solutions related to warehouse management and logistics processes. This role involves working closely with business users, technical teams, and other stakeholders to ensure efficient and effective warehouse operations and supply chain processes.
Key Responsibilities
- Supporting system implementations, driving enhancements, and providing ongoing user support and training.
- Partnering with business teams to identify system needs and document formal requirements.
- Collaborating with technical teams to ensure requirements are clear, actionable, and aligned with business goals.
- Serving as the primary liaison between business users and IT for system implementations, upgrades, and enhancements.
- Communicating progress on requests, coordinating resource needs, and ensuring alignment across teams.
- Acting as the go-to contact for resolving system performance issues and sharing updates with leadership.
- Leading efforts to prepare users for system changes through training programs, SOP development, and consistent communication.
- Establishing super user forums and addressing process gaps to support adoption and long-term success.
- Providing day-to-day application support, resolving production issues, and coordinating with IT support teams.
- Responding to user inquiries, determining root causes, and delivering solutions or training as needed to maintain smooth operations.
- Reviewing existing business processes to identify opportunities for automation and increased efficiency.
- Recommend innovative uses of system functionality, implementing improvements, and training users on new workflows and tools.
- Supporting report development by designing functional specifications and collaborating with technical teams.
- Maintaining thorough documentation for requirements, testing scenarios, process changes, and performance issues to ensure transparency and continuity.
- Applying project management skills to organize work streams, allocate resources, and meet timelines.
- Providing regular status updates and ensuring deliverables align with business priorities and operational needs.
- Driving a positive employee experience through leadership by way of employee coaching.
What We’re Seeking
- Bachelor's Degree from an accredited four-year college or university in a business, information systems or related field and 5+ years of relevant experience in progressive IT related roles; or equivalent combination of education and experience, required.
- A strong understanding of warehouse management, inventory control, and logistics execution processes is essential, along with expertise in SAP WM/LE configuration.
- Proficiency in RF scanning, barcode systems, and label printing is necessary, as is experience with integrating SAP WM/LE with other modules and third-party systems.
- Key skills include strong analytical, problem-solving, and communication abilities.
- Experience with MS Office and LSMW, as well as exposure to SAP EWM, can be advantageous.
- Prominent ability to work effectively in fast-paced, dynamic environments.
- Team-oriented, approachable, and committed to fostering a positive work culture.
Other Skills That Make You Stand Out
- Experience supporting IT logistics and supply chain management on the SAP side is strongly preferred.
Pay Range
The expected pay range for this position is $75,000 - $110,000 annually.
Benefits
Smithfield Foods provides a comprehensive benefits package, including relocation assistance.
EEO Information
Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.