Senior IT Application Analyst - Hybrid

Responsibilities

This position is for a Senior Application Analyst in the EHR Technology Domain. This role will support the Patient Engagement Team in maintaining and enhancing Epic tools that improve patient-provider interactions. This role focuses on Epic MyChart, Welcome, Bedside and related patient-facing applications, ensuring seamless integration, usability, and compliance with organizational standards. The analyst will collaborate with clinical, operational, and technical stakeholders to deliver solutions that empower patients and streamline workflows.

Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications. Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle. Builds credibility and rapport with customers to understand their needs.

Researches requests to determine scope, size and impact. Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity. Validates solutions to ensure it satisfies the stated requirements. Maintains in-depth knowledge of existing systems and certification in the vended application. Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced.

Works on strategic projects with a Project Manager and is able to manage small- to mid-sized operational projects independently. Works independently across multiple departments and divisions in order to accomplish goals. Creates test plans and evaluates current plans for improvement. Guides and advises less experienced business analysts and provides orientation and training for new employees. Maintains knowledge of current and emerging technologies that directly affect enterprise processes. Maintains awareness of overall enterprise architecture.

May be required to provide 24/7 on-call support.

Qualifications

• Bachelor’s degree with 4 years’ experience OR Associate’s degree with 6 years’ experience.
• Vendor application certification may be required.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retail: Competitive retirement package to secure your future.

Pay

$102,336.00 - $143,270.40 / year

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

24x7 on-call rotation

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.