Senior IT Analyst - Order Management

About the role

The Sr IT Analyst plays a crucial role within a cross-functional deployment & run team, focusing on deploying the designed "Global Template" to enable Building Automation (BA) to transition from current business processes and operating systems to common business processes enabled by SAP. This role also involves supporting SAP live sites through troubleshooting, training, and SAP system enhancements.

Responsibilities

• Supports SAP live sites through troubleshooting, training, and SAP system enhancements.
• Works with BA Order Management / Customer Experience leadership team regarding SAP capability, process & ERP changes, and SAP enhancement requests for building products manufacturing, products installation, and aftermarket services.
• Completes key deliverables such as functional site discovery and scoping documentation, business test scenarios, customer related data migration, and training users as outlined in the SAP deployment methodology.
• Works with SAP superusers to improve their system understanding and roll-out of new SAP related enhancements and initiatives.
• Drives best business process across BA, championing change management activities.
• Manages relationships and communication with BA Order Management leadership team, resolving complex issues.
• Helps with troubleshooting and root cause analysis of day-to-day issues faced by the business.
• Involves in scoping and requirements gathering for Rapid Development and Enhancement requests, assists with testing of SAP enhancements prior to implementation.
• Promotes standardization of IT systems and best practice process adoption where possible.
• Represents the IT function for global projects requiring IT functional representation, driving communication and collaboration between IT and other business functions to enable smooth transitions.
• Scopes, tests, and implements the IT OM plan as part of the larger global project.

Requirements

• Bachelor’s degree in IT related field or business administration.
• Minimum 5 years of experience with functional implementation and support of ERP systems (preferably SAP) supporting business processes.
• Program management skills including time management, organizational, and multi-tasking.
• Ability to work in a matrix environment and manage requests from multiple sites and local teams.
• Experience with project management methodologies.
• Experience in Six Sigma, Lean or other process-oriented techniques.
• Innovation-driven mindset.
• Ability to simplify complex technical concepts.
• Passion for staying at the forefront of IT trends.
• Demonstrated leadership in technology innovation and process improvement.
• Strong research and presentation skills.

Qualifications

• Must have a Bachelor’s degree in IT related field or business administration.
• At least 5 years of experience with functional implementation and support of ERP systems (preferably SAP).
• Proven ability to manage multiple projects and tasks simultaneously.
• Excellent interpersonal and communication skills.
• Ability to work effectively in a global, multicultural environment.
• Strong problem-solving and analytical skills.
• Ability to simplify complex technical concepts and communicate them effectively.
• Passion for innovation and continuous improvement.

Benefits

Benefits of working for Honeywell include a competitive salary, leading-edge work, and opportunities for professional development. The benefits package includes employer-subsidized medical, dental, vision, and life insurance; short-term and long-term disability; a 401(k) match; flexible spending accounts; health savings accounts; employee assistance programs; parental leave; paid time off; and 12 paid holidays. Learn more about our benefits (https://benefits.honeywell.com/).

About Honeywell

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enhance the quality of life of people around the globe. Learn more about Honeywell (https://www.honeywell.com/us/en).

About the Business Unit

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy-efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B, and there are approximately 18,000 employees globally. Learn more about Honeywell Building Automation (https://buildings.honeywell.com/).

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer, and more sustainable. Learn more about us (https://www.honeywell.com/us/en/about-us).

Equal Opportunity Employer

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about our commitment to diversity and inclusion (https://www.honeywell.com/us/en/company/inclusion-and-engagement).