Senior IT Analyst - Operational Technology & Lab-Applications

About the role

As a Senior IT Analyst for Operational Technology (OT) and Lab-Applications, you will play a key role in the TechOps IT OTLA (OT and Lab-Applications) team, ensuring the seamless integration and support of the essential systems that power Elanco’s innovation and production.

Responsibilities

• Partner with key business customers in manufacturing and R&D to elicit, analyze, and translate business needs into detailed application and operational requirements.
• Take full ownership of the application lifecycle for local OT/IT systems, including solution development, vendor management, computer system validation (CSV), break-fix support, and release management.
• Guide and manage multiple IT/OT projects simultaneously, developing project plans, managing budgets and schedules, and communicating status to stakeholders to ensure successful delivery.
• Provide hands-on technical guidance for the integration and support of IT/OT solutions, performing complex troubleshooting of systems, infrastructure, and databases to ensure operational stability.
• Proactively network with IT and OT resources across Elanco to stay informed of company-wide initiatives, share reusable solutions, and capture and implement best practices to drive continuous improvement.

Requirements

• Education: Bachelor's Degree in Information Technology, Process Automation, Operational Technology, Engineering, or a related field; or equivalent experience in lieu of a degree.
• Experience: A minimum of 3 years of experience in Information Technology and 3 years of experience in Operational Technology infrastructure support.

Qualifications

• Top Skills: Critical Thinking, Business Acumen, Communication & Collaboration.

Preferred Qualifications

• Previous experience in a Technology Integrator or Business Analyst role.
• Direct experience with Computer System Validation (CSV) and a proficient understanding of qualification processes and adherence to them.
• Proficiency with ITIL management tools (specifically ServiceNow) and fluency with standard MS Office applications.
• A proficient technical understanding of manufacturing-related computer systems, data, infrastructure (networking, security, wireless), and complex relational databases.
• Proven ability to network with other sites to identify, capture, and implement best practices.

Pay

Commensurate with experience.

Schedule

8-hour day shift, Monday-Friday.

Benefits

Elanco offers a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose!