SENIOR ISSO COORDINATOR, International Students and Scholars Office

About the role

The Senior ISSO Coordinator provides administrative assistance to a diverse international student, scholar and employee population of nearly 12,000. This includes evaluating client needs, referring them to appropriate staff, advising on immigration and university procedures, performing front-line reception duties, and processing international admission paperwork.

Responsibilities

• Prepare and process various immigration and university documents such as on-campus work permission, certificates of attendance, travel signatures, and immigration documents.
• Evaluate initial client inquiries and advise international students, scholars and employees on immigration and university policies and procedures.
• Perform daily administrative functions such as sorting, opening and responding to all types of office correspondence, word processing, and scheduling meetings and appointments.
• Complete data entry for admission processing, semester verification, and new student check-in.
• Process international admission paperwork review, data entry, and document issuance.
• Perform front line reception duties including scheduling appointments, answering the main telephone line, and triaging walk-in inquiries.

Requirements

• Two years of college or equivalent, bachelor's degree preferred.
• Familiarity with computer hardware and software including Microsoft Office and similar application software.
• Foreign language ability and proven intercultural sensitivity preferred.
• Strong organizational, administrative, and problem-solving skills.
• Exemplary written and oral communication skills.
• One to three years of professional experience in international education or closely related field.

Qualifications

Required Qualifications:

• Two years of college or equivalent, bachelor's degree preferred.
• Familiarity with computer hardware and software including Microsoft Office and similar application software.
• Foreign language ability and proven intercultural sensitivity preferred.
• Strong organizational, administrative, and problem-solving skills.
• Exemplary written and oral communication skills.
• One to three years of professional experience in international education or closely related field.

Skills

Not specified

Benefits

Not specified

Pay

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison.

Schedule

Not specified