Senior Instructional Designer, Global Operations

Supports the Global Operations organization in the identification, development, and release of impactful learning solutions to support Global Operations and the Quality Management System (QMS).

Responsibilities

• Responsible for the creation of Capability/Competency Maps for key roles within Global Operations.
• Leverages eLearning tools in the development of innovative training solutions for key Global Operations’ initiatives including, but not limited to, the Annual Quality Training, Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), and other GxP, regulatory and technical priorities.
• Utilizes emerging technologies, such as video, mixed reality, augmented reality, virtual reality, and immersive training to deliver impactful solutions to support business and compliance initiatives.
• Leverages Artificial Intelligence (AI) in the development of learning solutions, translations, and other relevant applications.
• Conducts comprehensive reviews of existing training materials to evaluate efficacy, supporting improvements to ensure training materials are clear, consistent, effective, and meet current accessibility standards.
• Manages the full lifecycle of new technologies, including regulatory compliance, security reviews, and sustained enablement.
• Develops and produces interactive video and Extended Reality (XR) content.
• Partners with Global Operations leadership and HR L&D to define learning priorities for each team.
• Provides oversight of critical Learning KPIs and Metrics to ensure training effectiveness.
• Builds upon existing capabilities in Agilent Global Operations to create and deliver next-level vision for technical learning priorities across the organization.
• Develops, manages, and collaborates across Global Operations and Agilent to foster strong cross-functional relationships.
• Partners with leaders across Global Operations to manage learning strategy, providing opportunities for employees’ career growth and alignment with Global Operations strategy.
• Manages timelines, tools, and resources through matrixed delivery teams.
• May mentor other training personnel across Global Operations.
• Supports internal and external audits, as needed.

Requirements

• Bachelor’s Degree from an accredited institution. Advanced Degree in learning and/or content development is preferred.
• Minimum 5 years of experience in training content development, leveraging eLearning authoring tools such as Articulate RISE, Captivate, Vyond, etc.
• Experience using video content development, extended reality experiences, and virtual reality experiences is preferred.
• Proficiency using Microsoft Office suite (including Teams, PowerPoint, Excel, etc.).
• Knowledge of Good Manufacturing Practice (GMP) guidelines and regulatory requirements is preferred.
• Experience utilizing Artificial Intelligence (AI) in content development is preferred.

Skills

• Ability to work effectively in a fast-paced team environment with high attention to detail and maintaining ethical standards.
• Demonstrated ability to effectively manage multiple projects and deliverables.
• Excellent written and verbal communication skills.
• Fluency in English (written and verbal).

Pay

The full-time equivalent pay range for this position is $124,160.00 - $232,800.00 per year plus eligibility for bonus, stock, and benefits. Pay ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Schedule

• Full-time weekly schedule.
• Option to work remotely.
• Travel required: 25% of the time.
• Day shift.