Senior Institutional Mental Health Account Specialist, Neuroscience – COBENFY – Dallas/Fort Worth, TX

About the role

Senior Institutional Mental Health Account Specialist – Psychiatry (COBENFY) covering Dallas/Fort Worth, TX and surrounding markets (Denton, Sherman, McKinney, Tyler, Longview, Texarkana). The role supports the U.S. commercialization of COBENFY, the first treatment targeting muscarinic receptor circuits for schizophrenia, by engaging providers and care teams at Community Mental Health Centers, Certified Community Behavioral Health Centers, and hospitals. It is a field‑based position focused on driving demand, delivering scientific dialogue, and building strong relationships with regional thought leaders and hospital stakeholders.

Key Responsibilities

• Portfolio Promotion: Promote approved indications of BMS products within the defined territory to meet or exceed sales targets in a compliant manner; create demand by articulating clinical and scientific rationale; maintain and grow scientific expertise in assigned products and therapeutic areas.
• Territory & Account Planning: Prepare and implement comprehensive territory and account plans outlining strategic drivers and tactics; use tools to derive insights and dynamically inform call plans; provide feedback on tool usage; develop strong relationships with clinical, pharmacy, and P&T committee stakeholders to encourage formulary access; demonstrate deep understanding of access/affordability, reimbursement, hospital treatment pathways, discharge planning, and multidisciplinary care coordination.
• Fair & Balanced Scientific Dialogue: Use approved scientific resources and publications to present accurate, label‑consistent information; conduct in‑office presentations (e.g., lunch‑and‑learns); organize external speaker programs with approved speakers; stay current on emerging data; engage real‑time medical support through Medical on Call for complex inquiries.
• Cross‑functional Collaboration: Proactively collaborate with other field teams to ensure the best customer experience; gather and share insights internally; work with matrix team members to arrange approved promotional programs and hospital initiatives; comply with all applicable laws, regulations, and BMS policies.

Required Qualifications & Experience

• Advanced scientific degree (preferred) and 5+ years of pharmaceutical or biotechnology experience in healthcare sales, MSL, nursing, or related roles.
• Ability to communicate scientific or clinical data accurately and convincingly to physicians.
• Proven experience building and maintaining credibility with community‑ and hospital‑based customers, office staff, case managers, and other influencers.
• Experience in psychiatry (preferred) and familiarity with Community Mental Health Centers, Certified Community Behavioral Health Centers, and hospitals (preferred).
• Understanding of acute care, hospital systems, and institutional treatment dynamics.
• Experience engaging P&T committees and knowledge of formulary and reimbursement processes.
• Strong account‑management skills, superior selling competencies, and a track record of meeting or exceeding sales goals.
• Effective cross‑functional teamwork, a positive “can‑do” attitude, and high integrity in compliance with BMS policies.

Key Competencies

• Customer/commercial mindset: Ability to drive business results, engage customers across the patient‑care journey, and customize messaging.
• Patient centricity: Deep understanding of the patient journey and a patient‑focused mindset.
• Scientific agility: Excellent communication and presentation skills; strong learning mindset; staying current with latest data.
• Analytical capability: Ability to analyze prescribing patterns, market trends, and HCP preferences to inform strategy.
• Technological agility: Proficient with digital communication channels, CRM/internal software, and Medical on Call technology.
• Teamwork/enterprise mindset: Strong business acumen, learning agility, collaborative attitude, and sound judgment.

Compensation

Field – United States: $147,560 – $178,808 base salary for full‑time employees, with eligibility for discretionary incentive cash and stock opportunities. Pay is determined based on role, skills, location, schedule, and experience, and follows pay‑equity principles and applicable laws.

Benefits

Eligible employees may participate in comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life, and disability). U.S.-based exempt employees are also eligible for flexible time arrangements.