Senior Institutional Mental Health Account Specialist, Neuroscience - COBENFY - Boston MA

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

About the Role

The Institutional MHAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma team that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. This role will be hired to support the US commercialization of COBENFY, the first ever treatment to target muscarinic receptor circuits for schizophrenia.

Responsibilities

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements comprehensive territory and account plans by outlining strategic drivers, tactics, and applying resources to appropriately promote assigned product(s) to health care providers, hospital administrators, key influencers and ancillary hospital staff along the patient continuum within a geographically defined area.
• Uses available tools to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.
• Develops and leverages strong professional relationships with customers in clinical practice, pharmacy department, pharmacy and therapeutics committee (P&T) and other key influencers to encourage formulary access and product availability throughout the hospital.
• Demonstrates thorough understanding of access/affordability & reimbursement services and payer/formulary within hospitals.
• Demonstrates thorough understanding of hospital-based treatment pathways, discharge planning, and multidisciplinary care coordination.
• Prioritizes the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.
• Spends 100% of their time in the field engaging solely with our customers in Community Mental Health Centers, Certified Community Behavior Health Centers, and Hospitals.

Qualifications

• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
• Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
• Demonstrated experience building and maintaining strong credibility with key community- and hospital-based customers, office staff, case managers, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
• Experience in Psychiatry is preferred.
• Experience in Community Mental Health Centers, Certified Community Behavior Health Centers, and Hospitals preferred.
• Demonstrated understanding of acute care, hospital, and healthcare systems and institutional treatment dynamics.
• Demonstrated experience engaging with P&T committee members and knowledge of formulary, reimbursement processes.
• Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
• Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
• Strong selling and promotional skills proven through a track record of performance.

Benefits

Fair & Balanced Scientific Dialogue
Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
Maintains a high level of working expertise on emerging data for approved indications.
Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.

Skills

• Customer/commercial mindset
• Scientific Agility
• Analytical Capability
• Techonological Agility
• Teamwork/Enterprise mindset

Pay

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience.

Schedule

The role is field-based and is anticipated to spend 100% of their time in the field engaging solely with our customers in Community Mental Health Centers, Certified Community Behavior Health Centers, and Hospitals.