Senior Installation Superintendent – Electronic Security - S. Virginia

About the role

Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.

At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation.

Responsibilities

• Serve as the single point of onsite contact for the client.
• Track hours for subcontractors and internal crew.
• Manage multiple installation superintendents on large projects.
• Oversee long-duration, large, or complex projects involving multiple subsystems or divisions (ESS).
• Review the Bill of Materials (BOM) at the beginning of each job to understand required materials and communicate discrepancies to the Project Manager and Design Engineering team.
• Ensure the job stays within the given time frame; escalate issues to the Regional Supervisor, Project Manager, or Program Manager if delays occur.
• Take ownership of job schedules and hold technicians/lead technicians accountable for work completion.
• Maintain the schedule and follow DIV28 specifications for quality control.
• Maintain weekly communication with the Regional Supervisor and document the following in OneNote:
  • Expected milestones for each week.
  • Work accomplished with technicians/trades (sub-contractors, GC, EC).
  • Project issues.
  • Site Readiness Document.
  • Site Inventory (updated at least monthly).
  • Redlines/RFIs.
• Communicate the need for assistance or guidance for labor or technical issues.
• Identify and report problems in drawings or matrices to the Project Manager/Design Engineer promptly.
• Prioritize time effectively and manage multiple sites simultaneously.
• Maintain constant communication with staff/sub-contractors on job sites, delegating work as needed, even when off-site.
• Maintain and update inventory records online (using OneNote) for accessibility.
• Notify the Regional Supervisor/Project Manager immediately if equipment is missing or defective to avoid delays.
• Operate in a positive team environment to share knowledge and develop skill sets.

Complexity

• Act as the single point of contact for a Project Manager for all field staff, including technicians, union technicians, Leads, Superintendents, and Field Engineers.
• Perform tasks on clients’ job sites with no supervision.
• Coordinate with clients, contractors, and subcontractors.
• Serve as the key senior field supervisor in many situations, responsible for delegating work, monitoring progress, and communicating with stakeholders on behalf of the Project Manager.
• Requires advanced technical and interpersonal skills.

Decision-Making Authority

• Oversee onsite safety and conduct toolbox talks.
• Serve as the point of escalation for Install Superintendents on assigned jobs.
• Track hours for subcontractors and internal crew.
• Operate independently on job sites, making sound judgments and decisions on behalf of the Project Manager.
• Demonstrate diplomacy when working with clients and other key stakeholders.

Physical Demands

The physical demands described here are representative of those that may be met by an employee:

• Regular exposure to construction site conditions; compliance with all safety regulations and use of PPE is required.
• Spend at least 50% of time on feet and mobile around construction sites.
• Occasionally climb ladders, use stairs, and lift/move materials up to 40 pounds.
• Regular use of keyboards, test equipment, and controls for system installation projects.
• Use of close vision, distance vision, peripheral vision, and depth perception.
• When not on construction sites, experience normal office conditions and use office equipment such as computers and peripherals.

Travel

• Frequent travel by car and occasional airplane trips are required; must possess a valid driver’s license.
• Use of personal vehicle for travel, with reimbursement at the current corporate rate.
• Local travel to job sites (within a 2-hour driving distance each way) constitutes 70-90% of travel, with remote travel up to 30% at times.
• 10% remote travel is required on a regular basis.

Safety

• Maintain and wear appropriate PPE as required by the job and tasks.
• Ensure hazards are addressed and rectified in a timely manner.

Requirements

Education & Certifications

• High school diploma or GED required.
• Associate’s or bachelor’s degree preferred.
• Lenel Certification preferred.

Skills & Qualifications

• 3+ years of related experience with administrative capabilities to manage day-to-day project requirements.
• Proficiency with the following documents and tools:
  • Teams, Outlook, OneNote, BlueBeam/Adobe Reader.
  • Project drawings, Programming Matrix, SRDs, UILs.
  • Job Hazard Analysis (JHAs), Task Hazard Analysis (THAs), Risk Hazard Analysis (RHAs).
  • RFIs, Redlines.
• Ability to review and understand:
  • Matrix, Drawings, BOM List, SRD.
• Ability to:
  • Understand access control/CCTV systems.
  • Install ACS, CCTV, and intercom-related systems.
  • Troubleshoot and fix installation issues.
  • Install devices and wire head-end panels.
• Maintain job schedules and follow DIV28 specifications for quality control.
• Experience with the following systems:
  • Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, DMP.
• Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
• Knowledge of accessing network interfaces for devices such as access controllers, IP cameras, intercoms, and switches.
• Experience with PC admin-level changes to connect to IP cameras and camera aiming/adjustment.
• Clean driving record and ability to operate a vehicle.
• Clean criminal record and ability to hold a security clearance/registration for your local jurisdiction (e.g., DCJS, TS Clearance).
• Active passport or ability to obtain one; ability to travel regularly.
• Able to work indoors/outdoors, including standing, sitting, ladder use, and lifting up to 40 lbs.

Benefits

We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:

• Multiple medical plan options to fit you and your family’s needs.
• HSA & HRA company contributions.
• Dental coverage, including orthodontic benefits, and vision plans.
• Company-paid benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance.
• Employee Assistance Program (EAP).
• Generous paid time off — 3 weeks PTO plus company holidays and floating holidays.
• 401k with company match.
• Paid maternity leave.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• A wide range of voluntary benefits, including:
  • Critical Illness, Hospital Indemnity, Accident Insurance.
  • Pet Insurance, Homeowners and Auto Insurance.
  • Supplemental Life and AD&D coverage, Legal Services.
• Commuter benefits.
• And much more.