Senior Insights Analyst

About the company

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016. We support patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values: Here For You (an attitude of service, empathy, and availability), Own It (drive and ownership), Do the Right Thing (high integrity), and Be Positive (a great attitude and a can-do approach to challenges).

About the role

As a Senior Insights Analyst, you’ll be a core member of our Data Analytics team, responsible for turning data into insight and insight into action. This role works at the intersection of analytics and data science to prepare and structure data, build advanced models, and interpret results with suggested actions to drive impact across our Marketing, Product, Operations, and Workforce teams.

Responsibilities

• Analyze large, complex datasets to answer key business questions and identify actionable trends and insights.
• Build robust SQL queries, data pipelines, and ad hoc analyses to support cross-functional initiatives.
• Collaborate with stakeholders to scope projects, structure analyses, and translate findings into clear business recommendations.
• Develop predictive models and statistical analyses to forecast key outcomes, supporting decision-making.
• Apply advanced analytics techniques (e.g., regression, clustering, forecasting) to support workforce planning, marketing optimization, and service design.
• Build and maintain dashboards and data tools to democratize access to insights.
• Ensure data quality, consistency, and governance across the analytics ecosystem.
• Document your work and contribute to team-wide knowledge sharing and best practices.

Requirements

• 5+ years of experience in data analysis, data science, or business analytics roles.
• Bachelor’s or Master’s Degree in Statistics, Computer Science, Economics, Engineering, or a related field.
• Strong SQL and working knowledge of Python or R.
• Experience in building dashboards in Tableau or other BI tools.
• Experience analyzing and integrating multiple data sources for analytics such as Salesforce/other CRM platforms and Google Analytics.
• Google Ads experience is a nice-to-have.

Skills

• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects effectively.
• Proven track record of strong customer focus and adaptability, with a keen attention to detail and problem-solving abilities.
• Effective written and verbal communication skills with the ability to engage with diverse audiences.
• Passion for providing a high level of customer service, including empathy, active listening, and patience.
• Technical proficiency with the ability to navigate multiple systems while maintaining attention to detail and data accuracy.
• Ability to embrace change and departmental growth in an evolving environment.

Benefits

• Competitive compensation.
• Medical benefits.
• Retirement plans.
• Wellness programs.
• Fun company events.
• Ongoing learning opportunities to grow your career.

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay

Base pay range for this role is between $80,000 and $120,000 per year at the commencement of employment. Compensation decisions depend on factors such as skill set, years of relevant experience, education, location, and licensure/certifications.