Senior Information Technology Lead

About the role

The Senior Information Technology Lead at Athena is responsible for owning and overseeing the IT environment, ensuring systems are stable, scalable, and support a hybrid workforce. This role requires enterprise-level thinking, strong technical judgment, and a solution-oriented mindset.

Responsibilities

• Serve as the single point of accountability for Athena’s IT environment
• Own technology decisions, prioritization, execution, and outcomes
• Acts as the senior technical escalation point for complex system, endpoint, identity, and integration issues
• Operates as a hands-on leader, directly engaging in system configuration, troubleshooting, and implementation as needed
• Partner closely with Executive Leadership, HR, Operations, and Information Security
• Evaluate and manage external vendors, consultants, and managed service providers, including performance, cost, and operational effectiveness
• Partner with executive leadership on vendor selection, risk evaluation, and contractual considerations
• Coordinate with external IT partners to ensure system interoperability, clear ownership boundaries, and consistent operational standards
• Own and oversee Athena’s core systems, including:
• Endpoint management (Mac & PC)
• Identity and access management, including role-based access control, lifecycle management, and integration across systems
• Collaboration and productivity tools
• HRIS and business systems (e.g., Rippling)

Requirements

• 7+ years of progressive IT experience, including ownership of systems, vendors, and operational outcomes
• Proven experience supporting hybrid or distributed teams
• Demonstrated ability to operate strategically and execute tactically
• Cloud-first, SaaS-based environment experience required
• Experience with ISO 27001, SOC 2, Secure Controls Framework (SCF), or comparable internationally recognized security and risk frameworks strongly preferred
• Endpoint management, identity/access management, and systems administration experience required
• Demonstrated experience acting as a technical escalation point and independently resolving complex system and infrastructure issues
• HRIS and business systems experience a plus

Qualifications

• Enterprise-level thinking paired with hands-on execution
• Strong independent judgment and comfort making decisions without perfect information
• Critical thinking and structured problem solving
• Clear, direct communication with technical and non-technical stakeholders
• Strong organization, follow-through, and accountability
• Strong troubleshooting and diagnostic skills across a wide range of enterprise systems and technologies
• Ability to translate business requirements into scalable technical solutions
• Ability to manage multiple priorities in a fast-paced environment
• Ownership mentality, being accountable for outcomes, not just processes

Skills

• Cloud-first, SaaS-based environment experience
• ISO 27001, SOC 2, Secure Controls Framework (SCF), or comparable internationally recognized security and risk frameworks
• Endpoint management, identity/access management, and systems administration experience
• Technical escalation point experience
• HRIS and business systems experience

Benefits

• Medical and dental benefits, including a $1,100 Health Reimbursement Account
• 401(k) with employer match
• Generous PTO policy
• Substantial parental leave policy

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position.