Senior Information Systems Support Technologist

Location: Monroeville, Pennsylvania | Status: Full-time

About the role

The Senior Information Systems Support Technologist works under limited direction and performs complex technical functions to support company operations in areas including but not limited to providing logistics and business system user and account support, data administration and other information system transactional support, and creating and/or transferring media with a variety of platforms while safeguarding NR Program data and preventing cyber risks.

Responsibilities

• Assigning user help desk tickets and triage.
• Creating new user accounts.
• Managing existing accounts (disabling, re-enabling/reactivating, unlocking and deleting).
• Assigning the appropriate access role/privileges to user accounts.
• Troubleshooting user access issues.
• Scan And Electronic File Account Paperwork.
• System access requests.
• System data entry and upkeep.
• Transactional system account administration and system support.
• SharePoint or Microsoft suite of line-of-business apps of Power Apps; PDF scrapping to conduct data accuracy checks.
• Perform data offloads and file transfer data accuracy checks.
• Data administration tasks, visit request, and training administration duties.
• E-document support (e.g., file scanning, uploads, administering repositories, etc.)
• Transactional/data management, other business services and aid to.

Pay

Annual Salary Range: $54,200 - $83,800