Senior Implementation & Training Coordinator

Responsibilities

• Support the Director of Implementation and Training in maintaining high standards of accounting operations, process integrity, internal controls, and service excellence across the Client Accounting organization.
• Cook up and facilitate onboarding, training, implementation, and change management initiatives that support employee development, operational effectiveness, client retention, and organizational growth.
• Provide day-to-day guidance and operational support to Client Accounting team members on processes, systems, best practices, and workflow improvements.
• Collaborate with department leaders to communicate training initiatives, assess learning needs, gather feedback, address challenges, and support the achievement of departmental objectives.
• Monitor training progress, implementation milestones, and operational effectiveness, providing regular updates, recommendations, and resource needs to the Director.
• Drive adoption of best practices, software, and technology solutions by coordinating training, maintaining documentation, and supporting successful implementation and change management efforts.

Qualifications

• Be professional, organized, and self-motivated.
• Possess strong written and verbal communication skills.
• Hold a valid license to operate a motor vehicle with a clean driving record.
• Have proficiency with Microsoft Office and general computer skills.

Benefits & Compensation

• Salary commensurate with experience and qualifications.
• Training and support provided.
• Comprehensive benefits package.
• Work-life balance.