Senior Implementation Manager

About the role

Scholarly is building the next generation of AI-powered software for higher education with a faculty-first focus. As institutions face a wave of digital transformation, our mission is to become the AI-native system of record for faculty data. Our platform unifies fragmented workflows into a single, intelligent system – powering annual reviews, promotion & tenure, appointment tracking, and more – while eliminating manual data entry and improving decision-making for institutions.

We're a mission-driven, product-focused team shaping the future of higher education. Scholarly is seeking a Senior Implementation Manager to drive complex customer implementations and help shape how we deliver at scale.

Key Responsibilities

• Lead customer implementations from kickoff to go-live, ensuring on-time, high-quality delivery.
• Translate complex institutional needs into actionable requirements, workflows, integrations, and project plans.
• Partner with the Engineering team on data mapping, migration, integrations, and customer account and workflow configuration.
• Oversee testing and cutover activities to ensure smooth system adoption.
• Support training and change management efforts with administrators and faculty.
• Serve as a trusted advisor to provosts, deans, IT teams, and faculty affairs leaders.
• Build and continuously improve the Scholarly implementation playbook – templates, project plans, configuration patterns, training materials, and onboarding standards.
• Define and track the metrics that matter (time-to-go-live, milestone adherence, customer satisfaction, implementation margin) and drive improvements against them.

Qualifications

• Bachelor’s degree required; MBA or other advanced degree a plus.
• 5+ years of experience in management consulting, strategy, or business operations roles.
• Strong project management skills with experience leading complex, multi-stakeholder initiatives.
• Excellent problem-solving and analytical ability; able to build models, map data between different systems, build dashboards, and analyze business cases.
• Exceptional written and verbal communication skills; executive presence with senior stakeholders.
• Comfort with technical concepts such as APIs, SSO, and SaaS platforms (not required to be an engineer, but must be fluent in technical discussions).
• Passion for higher education, EdTech, or mission-driven software preferred.

Why Join Scholarly

• Take on a highly visible, cross-functional role that shapes customer outcomes.
• This role will be critical to the company’s future success.
• Work directly with the founders and senior leadership team.
• $100,000 - $140,000 salary depending on experience.
• Health, dental, and vision insurance.
• Equity in a fast-growing startup.
• Flexible work environment with hybrid options.
• Opportunity to grow into a leadership role as the company scales.

Career Opportunities

Scholarly is an equal opportunity employer. We are committed to building an inclusive workplace that welcomes people of all backgrounds, identities, and experiences.