Senior Implementation Consultant, Audit

Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. We build software for the people who enable trust between businesses. We’re a remote-first company based in San Francisco, CA, backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, and others. We value diversity in backgrounds and experiences and foster an inclusive, driven, and supportive team culture.

About the role

As a Senior Implementation Consultant at Fieldguide, you will be an integral member of our go-to-market team, working directly with our Customer Success and Go-To-Market teams to drive customer adoption of our platform. Reporting to the Head of Solutions, you will provide new customers with seamless onboarding experiences designed to maximize their return on investment quickly through our Fieldguide Accelerator program.

Responsibilities

• Build trust with customers by maintaining regular engagement throughout their implementation, from sales handoff to value realization.
• Guide growth by creating and maintaining a plan that outlines customer goals and activities needed to meet those goals, including regular progress reviews.
• Build champions by cultivating customer advocates and growing their Fieldguide knowledge.
• Advocate for the customer by serving as the link between customers and Fieldguide’s Engineering, Product, Design, Customer Enablement, Sales, and other cross-functional teams. Communicate customer needs to shape the product roadmap and internal processes.
• Mitigate risks by proactively identifying success risks and developing action plans to address them.
• Measure and document progress by tracking customer adoption, documenting case studies, use cases, and success metrics, and plotting value realization over time.

Requirements

• At least 5+ years of experience leading financial statement audits, including SOX testing, internal controls documentation, and audit methodology/workpapers review, OR 4+ years in technology consulting, customer onboarding, implementation, or similar at a top management consulting firm or high-growth startup.
• Strong consulting skills with proven results driving business value for customers as their trusted advisor.
• Project management proficiency with the ability to prioritize and manage multiple customers and projects with minimal oversight.
• Executive presence and ability to influence change, with a demonstrated history of effective communication across internal and customer teams.
• Bias towards action, taking ownership of projects end-to-end with minimal direction.
• Team player mentality with a mission-first approach.

Benefits

• Competitive compensation packages with meaningful ownership.
• Unlimited PTO.
• 401k retirement plan.
• Wellness benefits, including a bundle of free therapy sessions.
• Technology and work-from-home reimbursement.
• Flexible work schedules.

Pay

Compensation range: $142,000 – $162,000.