Senior Implementation Analyst

What You'll Do

• Play a critical role as the functional partner in implementing BriteCore’s platform, working directly with customers to elicit requirements and drive on-time delivery
• Build trusted relationships with customer, and manage customer expectations to deliver project against the defined scope in the SOW
• Partner with product and engineering teams to map customer requirements against product strategy, with the primary objective of staying close to the OOTB solution
• Analyze customer data to identify risks and resolve challenges early, ensuring seamless execution and long-term success
• Train customers to unlock the full potential of the platform and empower their teams to excel
• Communicate proactively and transparently, mitigating challenges and consistently exceeding expectations
• Leverage AI throughout the implementation process to optimize workflows, automate complex tasks and improve customer outcomes
• Up to 20% of domestic overnight travel is required for this role

What You'll Bring

• Bachelor’s Degree in Computer Science, Business or related field
• 6+ years of experience leading complex SaaS implementation projects
• 3+ years experience working on large scale technical implementation projects at a major consulting firm
• 2+ years of experience working in the P&C space, including working knowledge of insurance products across personal, commercial and / or specialty lines
• 2+ years of experience working at a scaling startup
• 2+ years of professional experience coding in SQL
• 1+ year of professional experience coding in Python
• Excellent verbal and written communication skills

Bonus Points

• 1+ year of professional experience coding in Python

Summary

Drive the transformation of how technology powers the Property & Casualty (P&C) industry. As a Senior Implementation Analyst, you will lead the charge in delivering our advanced, cloud-based platform to customers, shaping solutions that modernize and elevate their operations. This is your chance to go beyond implementation and become a driving force behind impactful change in the insurance space.

Qualifications

• Bachelor’s Degree in Computer Science, Business or related field
• 6+ years of experience leading complex SaaS implementation projects
• 3+ years experience working on large scale technical implementation projects at a major consulting firm
• 2+ years of experience working in the P&C space, including working knowledge of insurance products across personal, commercial and / or specialty lines
• 2+ years of experience working at a scaling startup
• 2+ years of professional experience coding in SQL
• 1+ year of professional experience coding in Python
• Excellent verbal and written communication skills