Senior Illustrations Systems Analyst

Job Summary

Pacific Life is seeking two driven and innovative Illustrations System Analysts to join their forward-thinking Illustrations Team in Newport Beach, CA. The team develops and maintains applications for financial professionals to create life insurance illustrations, enhancing customer experience and driving business growth.

About the Role

The Illustrations System Analyst works closely with developers, business stakeholders, and cross-functional teams to analyze business requirements, develop detailed technical documentation, and perform quality assurance testing. They are responsible for producing new issue and inforce illustrations, ensuring accuracy and compliance with regulatory requirements.

Responsibilities

• Analyze complex life insurance & annuity product specifications—including actuarial formulas and business requirements for the User Interface (UI)—to define testing scope, estimate testing effort, and identify potential issues in system implementation.
• Review requirements and create detailed technical documentation to guide the development of software applications.
• Collaborate directly with developers, business stakeholders, and cross-functional teams to ensure alignment and clarity.
• Maintain and develop advanced testing tools that incorporate full calculation specifications for our life insurance products to support analysis, troubleshoot complex illustration system issues, identify root causes, and drive resolution in partnership with your team.
• Develop comprehensive test strategies, build test cases, and define expected results.
• Responsible for testing of software - including system functionality, calculations, and regression.
• Monitor, manage, and prioritize system defects and enhancement requests using issue tracking tools. Ensure timely resolution of issues and maintain clear communication with all relevant stakeholders.
• Produce new issue and inforce illustrations for products and policies not currently supported by existing systems, ensuring accuracy and compliance with regulatory requirements.

Requirements

• Bachelor’s degree in applied mathematics, actuarial science, or a related field.
• Intense visual/listening concentration required to trouble shoot problems and determine best solution; and to make informed decisions and recommendations.
• The ideal candidate is self-motivated and capable of working independently with minimal supervision, while also excelling in a collaborative team environment.
• Willingness and initiative to learn both the technical and business aspects necessary to take ownership of and execute on key responsibilities.

What Makes You Stand Out

• Previous knowledge with the life insurance and annuity industry strongly preferred.
• 3+ years of experience working with life insurance and/or annuity products and riders.
• Proficiency in developing detailed test plans.
• Strong proficiency in Excel, with the ability to read and code macros being an added advantage.
• Familiarity with Agile development methodologies and experience working within sprint cadences.
• Proven ability to build relationships and collaborate effectively across departments.

Benefits

• Base Pay Range: $113,490.00 - $138,710.00
• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account.
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
• Paid Parental Leave as well as an Adoption Assistance Program.
• A competitive 401k savings plan with company match and an additional contribution regardless of participation.