Senior IBM i Platform & Power Systems Engineer

Responsibilities

• Plan, design, implement, and support server systems, including IBM Power servers, IBM i OS partitions, HMC, VIO Servers, and IBM DS storage arrays.
• Ensure stability of mission-critical ERP platforms while driving innovation in observability, automation, and security.
• Serve as the escalation point for complex operational support, troubleshooting, security enforcement, and performance tuning across IBM Power systems and IBM i OS environments.
• Administer IBM VIOS, including configuration, maintenance, and troubleshooting.
• Drive the adoption of observability and AIOps practices to improve monitoring, reduce mean time to resolution, and proactively identify issues.
• Advance automation through Infrastructure-as-Code (Ansible, CL) to modify best practices, streamline patching/compliance, and reduce operational overhead and repetitive work.
• Support the design, testing, deployment, and support of HA/DR solutions (MIMIX or similar) to ensure ERP availability and business continuity.
• Provide mentoring, guidance, and strong communication to bridge technical and business stakeholders, ensuring alignment with modernization initiatives.

Requirements

• Four or more years of experience in the field or in a related area.
• Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage.
• Strong understanding of ITIL processes, incident resolution, and stakeholder engagement.
• Demonstrated skills in troubleshooting, CL scripting, and infrastructure design.
• Ability to work standard business hours, with availability for after-hours/weekend work during patching, OS upgrades, and on-call rotations.
• Strong leadership, communication, problem-solving, and collaboration skills.

Preferred Skills

• Bachelor’s degree in information technology or a related field.
• Experience managing IBM i OS and IBM Power hardware environments.
• Experience implementing observability and AIOps initiatives to reduce noise, accelerate incident response, and drive predictive insights.
• Familiarity with Fortra products (Alert, Console, Compliance Monitor, Exit Point Manager) or similar products.
• Background in driving platform security initiatives and automating compliance.