Senior Hybrid Cloud Operations Engineer (Houston)

About the role

This role is based in Houston, TX and requires working onsite 2 days per week. The Senior Hybrid Cloud Operations Engineer independently delivers complex infrastructure and operational work across enterprise data center, on‑premises, virtualized, private‑cloud, and public‑cloud environments. This position combines advanced hands‑on infrastructure expertise with automation and production operations and is expected to proactively identify work, take ownership from planning through completion, and resolve complex technical issues without routinely requiring escalation to more senior resources.

Responsibilities

• Independently identify, plan, prioritize, and deliver infrastructure work from analysis through implementation, validation, documentation, and operational handoff.
• Administer and troubleshoot complex Linux and Windows systems, physical infrastructure, enterprise servers, virtualization, storage, networking, backup/recovery, clustering, and data center technologies.
• Design, develop, maintain, and review production automation using Ansible, Terraform, Bash, Python, Git, APIs, and Infrastructure as Code practices.
• Independently support VMware, OpenStack, Hyper‑V, KVM, AWS, or comparable private/public‑cloud and virtualization platforms.
• Troubleshoot complex networking, DNS, routing, firewall, load‑balancing, TLS, storage, Fibre Channel, SAN/NAS, backup, database, container, web, file‑transfer, and messaging issues.
• Independently support and improve monitoring, alerting, security, vulnerability remediation, patching, backup/recovery, disaster recovery, and infrastructure lifecycle processes.
• Evaluate dependencies, risks, testing requirements, security implications, change plans, validation procedures, and rollback strategies before implementing production changes.
• Identify manual processes, technical debt, recurring incidents, and operational inefficiencies and implement sustainable automation and engineering improvements.
• Review infrastructure and automation changes made by other engineers for reliability, security, maintainability, and operational impact.
• Lead technical diagnosis and recovery for complex production incidents and drive appropriate root‑cause and preventive actions.
• Provide technical guidance to Engineers and assist with technical escalations.
• Develop and improve runbooks, architecture documentation, standards, monitoring, and operational practices.
• Lead technical portions of infrastructure migrations, upgrades, hardware refreshes, proofs of concept, and modernization initiatives.
• Assist with technology evaluations, capacity planning, lifecycle planning, and solution design.
• Facilitate knowledge sharing and development of reusable engineering practices.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline preferred.
• Minimum of 5 years of relevant professional experience, including demonstrated experience independently delivering and supporting complex production infrastructure.
• Equivalent combinations of relevant education, technical training, certifications, and demonstrated professional experience may be considered.
• Advanced production experience with Linux, Windows, Ansible, Terraform, networking, Git, and scripting.
• Demonstrated experience independently identifying, planning, and delivering complex infrastructure changes and resolving production issues without routinely requiring escalation.
• Experience across enterprise data center, virtualized, private‑cloud, public‑cloud, and hybrid‑cloud infrastructure.
• Experience with physical server infrastructure and Dell, HPE, or comparable enterprise server technologies.
• Experience with VMware, OpenStack, Hyper‑V, KVM, or comparable platforms and public‑cloud infrastructure, preferably AWS.
• Experience with Commvault, Veeam, Backup Exec, Bar