Senior Hybrid Cloud Engineer (Azure/Windows)

About the role

This role requires providing advanced Tier 3 technical infrastructure, DevOps, and engineering support for complex issues escalated from other support and technical service teams. Monitoring, troubleshooting, and optimizing system performance to ensure uptime, reliability, and compliance with SLAs. Serving as an escalation point for Azure implementation-related challenges. Contributing to documentation, automation scripts, and internal knowledge sharing for continuous improvement. Engaging in special projects and performing other related duties as assigned.

Responsibilities

• Provide advanced Tier 3 technical infrastructure, DevOps and engineering support for complex issues escalated from other support and technical service teams.
• Maintain and optimize system performance to ensure uptime, reliability, and compliance with Service Level Agreements (SLAs).
• Serve as an escalation point for Azure implementation-related challenges.
• Participate in new feature development from an implementation perspective, working closely with leadership and occasionally product and engineering teams.
• Contribute to documentation, automation scripts, and internal knowledge sharing for continuous improvement.
• Engage in special projects and perform other related duties as assigned.

Requirements

• Bachelor’s degree in a related field or equivalent combination of training and experience.
• 8+ years of cloud engineering experience, with at least 4 years working in Azure environments.
• Extensive hands-on expertise with Azure services such as Virtual Machines, Functions, Virtual Networks, Azure Active Directory, AKS (Azure Kubernetes Service), and Azure Synapse Analytics.
• In-depth understanding of Windows administration, hyperconverged technologies, networking, and containerization (Docker/Kubernetes).
• Skilled in building infrastructure with Terraform, Ansible, or Azure Resource Manager templates.
• Thorough knowledge of CI/CD tools like Azure DevOps, GitHub Actions, or Jenkins.
• Exceptional troubleshooting abilities in cloud infrastructure, networking, security best practices, and performance tuning.
• Experience supporting Agile/Scrum development environments.
• Excellent analytical and problem-solving abilities.
• Outstanding written and verbal communication skills.

Qualifications

• Exceptional troubleshooting abilities in cloud infrastructure, networking, security best practices, and performance tuning.
• Experience supporting Agile/Scrum development environments.
• Excellent analytical and problem-solving abilities.
• Outstanding written and verbal communication skills.

Skills

• Azure Solutions Architect Expert or DevOps Engineer Expert certification.
• Familiarity with AWS or Google Cloud platforms.
• Scripting experience in PowerShell, Bash, or Python.
• Ability to perform under pressure and manage multiple priorities simultaneously.
• Experience leading and mentoring staff and technical support teams.
• Experience with production readiness review processes.

Benefits

Vanguard offers a comprehensive benefits package including:

• Competitive compensation and benefits.
• Flexible work arrangements.
• Continuous learning and development opportunities.
• Health, wellness, and financial support programs.
• Collaborative and inclusive workplace culture.

Pay

The salary range for this role is $120,000 - $180,000 annually, commensurate with experience.

Schedule

The work model is hybrid, combining remote and in-office work.

About Vanguard

Vanguard is dedicated to the long-term financial wellbeing of our clients and committed to fostering a collaborative and inclusive workplace culture. Learn more about our mission and values.

Empowered to learn, grow, and thrive

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