SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 41001334

About the role

This position is in the Division of Victim Services and Criminal Justice Programs with the Office of the Attorney General. As a Senior Human Services Program Specialist, you will serve as part of a team of regional victim advocates across the state.

Responsibilities

• Provides appellate notification and explains court decisions, court documents and provides court accompaniment to victims and next of kin in assigned district courts of appeal, circuit court and the Florida Supreme Court.
• Enters and tracks victim information into the criminal appellate database, works as a liaison with the State Attorney’s Office (SAO) to obtain accurate victim information, trains SAO advocates and other allied professionals on the criminal appellate process and other duties necessary related to the criminal appellate process.
• Analyzes victims’ compensation claims through the VAN and VANNext systems in order to assist both victims of crime and victim compensation analysts with claim determination.
• Works collaboratively with law enforcement agencies and the public regarding line of duty death claims.
• Schedules and provides in-depth training to allied professionals related to Division programs, such as the Address Confidentiality Program, Victim Compensation, and Cybersafety.
• Serves as a liaison with local city, county, and state officials, allied professional groups, community groups and the community at large in order to provide information about Florida Statute 960 and collaborate to improve victim services.
• Serves as consultant to management for the purposes of improving operational procedures.
• Completes special assignments and performs related duties as assigned.

Requirements

• Eight (8) years of experience in social work or victim services, probation and parole, claims or benefits eligibility determination.
• A Bachelor's degree from an accredited college or university can substitute for four (4) years of the required work experience.
• A master's degree in a related field can substitute for six years of the required experience.
• Preference may be given to applicants with at least two years’ experience providing direct services to crime victims.
• Experience working with crime victims in the court process.
• Familiar with the principles and techniques of effective crisis intervention.
• Strong interpersonal skills and are comfortable with public speaking, and can work independently and effectively manage time while completing a variety of tasks.

Qualifications

• Eight (8) years of experience in social work or victim services, probation and parole, claims or benefits eligibility determination.
• A Bachelor's degree from an accredited college or university can substitute for four (4) years of the required work experience.
• A master's degree in a related field can substitute for six years of the required experience.
• Preference may be given to applicants with at least two years’ experience providing direct services to crime victims.
• Experience working with crime victims in the court process.
• Familiar with the principles and techniques of effective crisis intervention.
• Strong interpersonal skills and are comfortable with public speaking, and can work independently and effectively manage time while completing a variety of tasks.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Knowledge of criminal justice processes and victim services.
• Proficiency in computer applications, particularly those used in criminal appellate databases and victim compensation systems.

Benefits

• Annual and sick leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Roth and Traditional Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.

Pay

$52,530.40 annually.

Schedule

Biweekly.

Benefits of Working for the State of Florida

• Annual and sick leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Roth and Traditional Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.
• Flexible work schedule.
• Professional development opportunities.
• Work-life balance initiatives.